Updates, development

I couldn't have written it better.

Excellent post.

I would look at it like this: if you come out guns blazing claiming to be 'unkike' the others, work in the open etc - you better deliver on that promise. Or be prepared to take some flak from the community. I don't mind them delaying updates, but at least spend 5 minutes per week to update the community on whats going on. Even the corporate website claims the next update is coming is September. Might want to update that too...

In fact, we only got a promise that they would try their best to deliver every month. See the difference?

So now we go to lawyer mode with carefully chosen words to avoid responsibility? Not cool.

And the promisses: Do not worry N9 owners,.....

Nokia didn't fulfil their promises. Irrelevant. Or does that mean nobody has to? Because we can always say "hey, look at nokia, they didn't do something they promised, so we don't have to".

I respect them for doing what they are doing

Can't argue here.

I am also impatiently waiting for the next update (the way I did with my previous phones), but I would never urge Sailors to deliver or to communicate.

I totally would, because current state of the device actually prevents me from using it as my primary device.

Trust them now as well, as you did when you decided to (even pre-)order your Jolla

Too late, I've already lost my trust. Trust about being open, communicating, delivering functional reliable product,...

Sailors to reply on the rants and "to communicate" but it would take valuable resources from developement

Yes, resources are very valuable. As such, they shouldn't be wasted on useless stuff like android launcher.

This sounds for me like a comment from a Jolla fanboy (possible to find for iOS etc. too). It is not allowed to critism the decision of Mr. Jolla, because all Users have not the knowledge to see the big thing ;-) Feedback is the best to make everything better and is more than helpful, and the communication from Jolla can be better for sure.

And now your trust is in another company and you bought their product. (I believe you did not build a phone and code an OS for yourself.)

Agree. No other companies make promisses, so nothing to be broken here. But is it the way? Come on.

This article is not hitting the central point: the whole thing is not an issue of the frequency of appearance of updates, but the availability of basic features with a certain degree of usability. I am a big fan of the sailors community, but I have a mobile phone for 9 months (!) with no use of its calendar (as business client, this is a real catastrophe!), because I cannot synchronize with Thunderbird via Owncloud (CalDAV is in fact still missing; and Google sync is totally uninteresting, then you can also buy a Cyanogenmod phone). The addressbook is also rudimentary with very bad display font size (did you try to read a phone number from display in shunshine in order to type it into another phone?) And no CardDAV as well. When I bought the Jolla, I expected that these features will come latest within two months, since they have had clearly had the highest rates on "together" - but this seems to be ingnored by the sailor team - this is really sad :(

If Jolla wants to survive, then they should deliver the minimum features (CalDAV, CardDAV, SIP telephony) YESTERDAY !!!

This is really a pity!

Everything else of the phone is really great - I just want to say this to balance my statement (but: what does it help, if we have to buy another phone in order to have a working calendar?)

I would need a clear statement and promis, WHEN (!!!) CalDAV, CardDAV and SIP telephone (doesn't work satisfactory via Dalvik), otherwise I have to buy a Cyanogenmod phone quite soon. (and probably this is more or less the same for all Jolla users ...).

So let's discuss about the real things and not about monthly or not monthly updates!

My point was not what you stated, @thomas. I don't want to argue with you.

I know there are missing features. In fact, I am missing some, too.

I just wanted to point out that continuously crying about updates and communication is not leading us further... probably it even backfires.

@LVPS: I have not seen too many claims by people, that Jolla is not fulfilling the monthly promise (I think everybody understands, that IT development needs time, if you want to reach a certain quality level of your product). But I see many claims, that basic functionality is still missing 10 months after the launch of the product. This is to a certain degree a real deseaster!

@thomas, I agree with you on the functionality part. That is a whole different story.

But again, the point of my post was not about that. I was aiming for the crying and complaining about lacking communication. Bugging Jolla won't take us any further. (By "bugging" I don't mean the leagal complaints, nor criticizm in a reasonable frame, of course.)

@thomas, CalDAV is already there. So obviously they listen to the community. That CalDAV is not working reliable at the moment is another thing. But I'm sure that it will work much better after the next update. Don't get me wrong, a proper working CalDAV support is what I miss the most at the moment. And to be fair. Android has no implemented CalDav at all. CalDAV there is just working with third party apps.

And don't You think, that expecting a full functional device with a completely new developed OS, just two month after release date is quite unrealistic. Especially when You bought a phone from a small company like Jolla. Don't forget how bad the other platforms were in the beginning, and how long it took to reach the state they have today. That weren't just month that were years.

I agree that I sometimes would like to see more communication. But to complain all the time isn't better.

but without complaining nothing will change. Complaining is the first step - buying another smarthone is the last... and I guess Jolla doesn't want customers to go there.

Jolla is about being unlike. It's not about specs. Everyone should be free to tell how they feel.