Case: Phone calls not received [duplicate]

asked 2014-10-20 02:46:39 +0200

zoukk gravatar image

updated 2014-10-20 03:04:01 +0200

simo gravatar image

Today my dad visited me, and as he walked through the door, he said (might I add, with quite frustrated tone): "Throw your Jolla to garbage!"

This was due to SEVERAL phone calls (some 7) he had made within the past few hours, and actually, he called me (to my very own phone number) in front of my eyes, and only got answer "number you tried to reach is not available". My Jolla looked absolutely normal, connected to 4G network, running like an angel - except it wasn't. Reboot solved the issue, calls came through again.

This is an issue I cannot tolerate. With Facebook dropping to offline mode many times per day it's still possible to go and check messages with web browser (though it's very frustrating also...) but when you have no idea that something is wrong and nobody can reach you, it's really bad.

I do realize this is not an easy bug to reproduce, and as my skills with Linux are what they are, I have no proper logs to share with you. Though, I have had problems with sudden reboots where the screen just turns black immediately (alongside with the normal ones with Jolla sign appearing on the screen) - which possibly leaves the phone to unstable state, who knows... I can answer to any questions but this is more or less the information I know to give for now. Anything I could do? Logs? Tests? Fixing ideas? Random tips 'n' tricks?

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The question has been closed for the following reason "duplicate question" by simo
close date 2014-10-20 03:03:48.516374


Hi, you'll find the solution here (switch to "prefer 3G" if it doesn't happen automatic when a phone call arrives)

simo ( 2014-10-20 03:03:42 +0200 )edit

Thank you for your fast answer! Seems like I didn't search quite well enough in the first place :)

zoukk ( 2014-10-20 03:20:53 +0200 )edit