Opt-in upgrade doesn't work for me [answered]

For me it took about half an hour from I sent the mail too I was able to upgrade.

If you never received a reply via email prompting you to the update, make sure that the email address you use is the same email address you used to create your Jolla account (the account that uses Jolla Store on your phone) - I know you've already said that, but have one more check of the email you are using - is it the right one?? (I use up to 6 email addresses, it's easy to forget which is which).

As Kim above says, it took about half hour to come through, but I got notification on the phone before I got received the email from Jolla to say "you're opted-in".

"Is the offer closed?" - Good point, it maybe that they have had enough people to fulfil the 'opt-in' slot. I would still be inclined to recheck the email address you used to send your request.

I've just read through the original email from Jolla, I can see nothing about expiry or time limits, only in the respect that the offer of the Aloe TOH lasts until 2 Nov 2014.

Perhaps to email Jolla as a general enquiry, see what they say.

Regards,

Well, I send one October 22nd and one on friday (24th). But I just saw that those both have been sent from a different mail. So maybe it's my fault after all.

"maybe"? xD

Maybe because I also send one from the correct mail address as I now double checked. And my latest mail I sent 1 hour ago did not lead to an update notification neither to a confirmation email. So in total I sent 5 mails (2 from correct mail address and 3 from a wrong one that do not count)