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Mitakuuluu, stop using immediately

asked 2014-10-31 17:27:40 +0300

Aashish gravatar image

updated 2015-03-24 07:39:12 +0300

teun gravatar image

Everyone, if you are using Mitakuuluu, stop using it immediately. Whatsapp has started blocking numbers of people that are using it.

Go support : RT @iCODeRUS: Some news about Mitakuuluu development:


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I've never had a Facebook account but that, and Whatsapp, is what I would have opted out if I did... If what you say is true.

eson ( 2014-10-31 17:58:21 +0300 )edit

Aaaah, the joys of relying on closed systems with a single point of failure... I so informed you thusly. ;)

ossi1967 ( 2014-10-31 18:40:50 +0300 )edit

Somee accs were blocked due to protocol changes and not because of 'using an unofficial client'. So stop to scare the users pls.

Alex ( 2014-10-31 20:42:33 +0300 )edit

Whatsapp does infact mention in their FAQ that using unofficial clients is not accepted. That the protocol differences were triggering alerts is another thing entirely. It's even possible they've added some quirks to the protocol to catch unofficial clients too.

clau ( 2014-10-31 23:48:35 +0300 )edit

Has anyone who has paid to use WhatsApp been banned? I was previously under the impression that regardless of minor irregularities on client side, if you were on a paying account, their policy was don't-care. If paying accounts were blocked ... there may have been a recent change in policy. I was on the 'bad' iteration of Mitakuuluu when others were being banned, and I wasn't banned, and have a paid account.

midnightoil ( 2014-11-01 19:18:44 +0300 )edit

23 Answers

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answered 2014-10-31 18:26:16 +0300

ayush gravatar image

yes, this info is passé now. the developer has posted the update and described what was wrong. But the new update is laggy, so for now, avoid using Mitakuuluu, and android version .

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Latest Mitäkuuluu just works fine. I wasn't banned on the old one and I'm still using the new one. Also the laginess started with Update9, not with latest Mitäkuuluu version.

Morpog ( 2014-10-31 18:46:46 +0300 )edit

ok whatever. but i got banned. and it is irritating

ayush ( 2014-10-31 19:14:54 +0300 )edit

There are a number of people who have been banned on the latest version as well. I was on the latest when I got banned.

Aashish ( 2014-10-31 19:18:21 +0300 )edit

i was on latest as well

ayush ( 2014-10-31 19:35:48 +0300 )edit

u also could use email ;)

NuklearFart ( 2014-10-31 22:09:24 +0300 )edit

answered 2014-10-31 18:32:11 +0300

Install android whatsapp, try to register here, after getting blocked notification email to whatsapp support and ask to unblock you, because you used official android client, and never tell them you used mitakuuluu


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answered 2014-10-31 18:49:19 +0300

clau gravatar image

I don't understand why the OP was downvoted. The information is correct, accounts have been blocked. According to a comment here someone's account was blocked with version 0.8.15 too.

This just shows how much Jolla needs to deal with (push) notifications for Android apps. If Mitakuuluu becomes unusable, there're very few alternatives to use (XMPP which is not suitable for mobile usage - you lose messages when connection drops - and Facebook?). I may have to switch to another phone, sadly, just to have push notifications of some sort.
At the least, Android notifications should become first class citizen. Apps like Telegram do work in background and provide notifications in Events screen, but there's no sound, nor LED activity AFAIK.
Another option is for Jolla to deal directly with some app developers (Whatsapp, Telegram, Viber, Line etc) to help them provide proper versions for Jolla Android environment.

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I second Android notifications. Also note: - Although the developer has submitted on github a possible solution, no one has yet confirmed that it has worked for them. In other words, everyone has sent email to unblock to whatsapp, but no one has confirmed that they were unblocked - Even if you get unblocked, I am not sure if continued use to mitakuuluu will not result in you getting blocked again

Aashish ( 2014-10-31 19:24:23 +0300 )edit

i would not back idea of any further development in android shell. as that would just further make it more android and close doors for native apps as they will say, we have android app running on sailfish nicely, why should we develop native?

ayush ( 2014-10-31 19:41:48 +0300 )edit

I recommend to stop using Mitakuuluu immediately- it seems that WhatsApp is not going to unblock the blocked numbers without a considerable effort. I got an answer (see but they did not unblock me. For more information, see the link.

skvark ( 2014-11-01 00:04:48 +0300 )edit

I confirm I got blocked and was using Mitakuuluu.

Nicolas ( 2014-11-01 05:57:44 +0300 )edit

@Nicolas, please report it here and send the logs to Coderus. Hopefully he will be able to figure out why your account has been blocked and fix the protocol stack.

clau ( 2014-11-01 11:39:56 +0300 )edit

answered 2014-11-01 02:06:19 +0300

Tom gravatar image

WhatsApp, stop using immediately

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we need an alternative service though. I mean a native app

michel ( 2014-11-01 02:54:55 +0300 )edit

i am ready to stop using it, make my friends ready.

ayush ( 2014-11-01 06:14:26 +0300 )edit

@ayush that's your job to convince them. This stunt of whatsapp is simply yet another example you can use, to show them why you should really avoid those proprietary, closed systems.

I have a few basic rules for just about any internet service: 1) I must be able to host it myself, if I want to. (I could host my e-mail myself, if I want to.). 2) The service must be decentralized, and thus no single entity in total control, no single point of failure. (XMPP and e-mail complies with these rules)

Fuzzillogic ( 2014-11-02 22:50:34 +0300 )edit

I got banned instantly after installing an update proposed by Mitäkuuluu. Have got the same (lame) message from WA support, but I'm not willing to beg for mercy on my knees before them. In my initial message, I stated that they have not released a native Sailfish app, so there is no reason to block Mitäkuuluu users. Got their response.. first it made me laugh my ss off. Then it made me mad as hll.

I too vote for open standards. The app should be available on multiple platforms, Android being the most important alien OS. And about running servers that was mentioned somewhere in this dizcussion -- I run a Linux VPS that can be used for testing. And, maybe one day we could see new business emerging. The future of Internet is here. Okay, let's cool down a little.. I'm not holding my breath :)

JuhaP ( 2014-11-04 21:58:09 +0300 )edit

answered 2014-11-01 06:25:44 +0300

ayush gravatar image

well the discussion how it is shaping, really do no belongs here. Users are getting blocked for real, even on latest update too. I was one of them. I got the reply from support that i was using unofficial client and thats why i was blocked. So it's better to stop using client and follow proceeding on app page. To know how to recover blocked account and further discussions, it is better to ask on developer's issue page on github, this is not the right place.

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Did you get blocked after sending an uncompressed picture ? Official client compress all files before sending. Mitakuuluu by default not.

tvicol ( 2014-11-01 10:23:03 +0300 )edit

I have not sent any pictures after this started - and have not been blocked. Could that be the key?

Vesa ( 2014-11-05 09:21:27 +0300 )edit

I didn't send any pictures for quite some time but still got blocked.

grummi ( 2014-11-05 23:36:04 +0300 )edit

answered 2014-11-01 14:48:23 +0300

XiliX gravatar image

updated 2014-11-02 13:55:30 +0300

Hess gravatar image

Just send my 3rd mail to WA, 2of them trough the official app. I do find their responce quite cute; we are beeing banned because our unnofficial client is possibly passing our info to 3rd parties... I for one doubt that, and i suspect it beeing the other way around; because we are using a unofficial client they cannot sell our personal info to 3rd parties ;)

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do you have a paid prescription

teun ( 2014-11-04 12:51:26 +0300 )edit

Not that i am aware of. I just send another mail from within the app...

XiliX ( 2014-11-04 16:28:59 +0300 )edit

answered 2014-11-01 15:04:20 +0300

Kevin gravatar image

Okay, I'm fed up with Whatsapp. If they don't want my money after the free trial time, I won't insist.

So any suggestions for alternatives that allow me to run a native Sailfish client and that are featureful and cross-platform enough that I can recommend them to friends using other OSes with a clear conscience?

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There´s no native Sailfish client, and I really wonder why no app developer have started to take a look at the Open WisperSystems RedPhone and TextSecure. Unless there are problems that I've never heard of, this looks like a suitable Sailfish app project, to me.

eson ( 2014-11-01 15:27:10 +0300 )edit

When I tried to use the Android version of TestSecure on Sailfish some months ago, it didn't work reliably (often didn't receive messages at all or only days later). If they had a C library, I might actually have tried putting a native UI on top, but translating the whole thing from Java or Objective C sounds like a bit too much for a project on the side (at least on my own) when I just want to use it.

And even if I were that bored, perhaps the time would be better spent for some decent XMPP client.

Kevin ( 2014-11-01 16:26:59 +0300 )edit

@Kevin Ok, I'm not a developer, so I have no idea how much work it would take or how difficult it would be porting TextSecure to Sailfish. It was just a reflection over the fact that we need a native privacy protected im/voip client that are available on all platforms. Android, iOS, SailfishOS and preferable, also Windows Phone. Being the only Jolla user in my social circle, I have the same problem as everyone else in this community... I'm forced to use something barely functioning android stuff, if I want to communicate. It's getting pretty frustrating. ;)

eson ( 2014-11-01 19:56:52 +0300 )edit

Perhaps Fleep ( guys are interested in building a native Jolla versioon, with a help of community?

Lauri Laanemets ( 2014-11-01 20:02:38 +0300 )edit

@Lauri Laanemets: I think Open Source would be prefered. ;)

eson ( 2014-11-02 11:25:42 +0300 )edit

answered 2014-11-01 16:53:11 +0300

tvicol gravatar image

Maybe is time to start porting Telegram or TOX to SailfishOS. If a developer jumps in, I'm ready to pay for her/his efforts.

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There is also qt library for telegram I've been planning on writing telegramm app for Sailfish using that library but my time is very limited.

TemeV ( 2014-11-02 12:17:58 +0300 )edit

@TemeV, please don't start from scratch. Try to add Telegram as a backend in Mitakuuluu. Coderus has done a great job with, and it looks like most features (at least from the user perspective) are going to be the same.

clau ( 2014-11-02 15:18:23 +0300 )edit

Uggh. Please no telegram. Haven't you learned yet? Yeah it might be somewhat more open, it might be better encrypted, but you still rely on one single party.

Fuzzillogic ( 2014-11-02 22:53:10 +0300 )edit

@clau, I guess at least daemon needs to be written from scratch. UI side can of course be reused

@Fuzzillogic, I don't consider Telegram being more secure, but more functional than Whatsapp. I'd love to use some better alternative (e.g. xmpp with some improvements) but it would be pretty much forever alone messenger. Until some good messenger becomes mainstream we have to stick with what we have now.

TemeV ( 2014-11-03 00:45:54 +0300 )edit

I think not Telegram, but TextSecure should be the alternative:

martind ( 2014-11-05 09:30:23 +0300 )edit

answered 2014-11-02 01:35:45 +0300

Nicolas gravatar image

Did anyone manage to get his account unblocked? Whatsapp hasn't been answering my emails sent from the Android client so far, it's getting quite worrying.

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I did not. You'll probably need real Android phone / tablet and after that send the support request from inside the WhatsApp application. I think Alien Dalvik is not enough "real" Android for WhatsApp.

skvark ( 2014-11-02 14:10:05 +0300 )edit

I just got my whatsapp ban removed today. I downloaded official version from and then sent a new request from that version including a screenshot. The response looked like this:


Your WhatsApp account was banned because you violated our Terms of Services and were using an unauthorized application and/or unsupported device. At this time we have decided under our own discretion, to unban your account. We appreciate you downloading the official application and using a supported device.

Should we determine that your actions continue to violate our Terms of Service, your account will again be banned. There will be no possibility of an appeal.

Best WhatsApp Support Team

Interested in translating for us? Please visit our website.

Take a look at our FAQ.

olpe ( 2014-11-05 08:03:41 +0300 )edit

Tell the press. They'll love the story. Just find a good journalist.

JuhaP ( 2014-11-05 22:30:38 +0300 )edit

I got UnBanned last night. You guys using now which app on your Jolla? official one or the unofficial one? Have not dared to start using one or the other till I know for sure which one to use and not get banned, again.

Keso ( 2014-11-11 15:01:29 +0300 )edit

answered 2014-11-03 22:11:00 +0300

Aashish gravatar image

After 4 persistant days of follow ups with Whatsapp support, I have finally got my number unblocked. I am now on the android version of whatsapp. Though it works, there are a number of issues like whatsapp contacts not visible, no notification sounds, etc. But I really dont have a choice for now. I really wish I could continue using Mitakuuluu. That was such an amazing experience.

When I think about it, reports of whatsapp blocking accounts started after the developer released the latest version (v-0.8.15-4). The version was released with a note that the version has not been tested. I am wondering if there was something in that version that alerted whatsapp and triggered the wave of bans. If so, I really hope coderus can find out what it is and release a fix so that we can go back to using it. Until then (and until whatsapp step back on their monitoring), its the half baked experience of the Andorid app

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Hi I stopped using mitakuuluu as you and switched to android - whatsapp Just a tipp for notifications(it is mentioned somewhere but dont remember where..): You have to leave the whatsapp-window open and also install an android app that sets notification sounds. Just download one and set a sound for the notification. You are done.

TK ( 2014-11-03 22:21:23 +0300 )edit

Great news! :) Can you please tell us more about how you managed to get unblocked?

Nicolas ( 2014-11-03 22:21:58 +0300 )edit

@Nicolas, I kept following up with them on a daily basis to get the account unblocked. They needed proof that I will be using an official account which I provided by sending an email from within the Andorid app.

Aashish ( 2014-11-03 22:27:28 +0300 )edit

@Aashish Thanks, I wrote 3 days ago but still no reply. Good to know that I'll eventually get unblocked! ;)

Nicolas ( 2014-11-03 22:32:52 +0300 )edit

@TK can you tell me the name of the app fot notifications?

Aashish ( 2014-11-04 01:42:48 +0300 )edit
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Asked: 2014-10-31 17:27:40 +0300

Seen: 15,047 times

Last updated: Mar 24 '15