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[bug] XMPP cannot go directly online after dropped offline

asked 2014-11-10 19:22:50 +0300

William gravatar image

updated 2015-01-14 12:40:51 +0300

eric gravatar image

I cannot change XMPP status to Available (Notifications->Show presence details) by changing only status of XMPP account when it was offline=Not available (it just stays offline without any further reaction). I can only set it to Away, and set to Available after that (then all is fine). I have a facebook account next to it, which works correctly, that is why I can compare.

So in a nutshell: XMPP drops (for many reasons: changing wifi network, changing to mobile data network, etc). After dropping it fails to reconnect, and it is impossible to set to Available directly, one needs to set Away first (either from Notifications pulley menu, or in presence details screen), setting to Available only works after that.

Therefore it is pretty annoying, that each time internet connection drops (which happens unfortunately quite often with wifi), XMPP is unable to reconnect (one needs to reconnect manually), and also unable to receive messages which were sent meanwhile before reconnecting. But the latter one is another issue.

This bug/problem might be related, since it also seems to have issues with triggering the login process for XMPP account.

EDIT 12.11: lately it sometimes works properly. This thing is becoming even weirder for me...

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After https://together.jolla.com/question/62684/xmpp-fails-to-setup-account-with-settings-other-than-default/ yesterday, I am now stranded here too!

chemist ( 2014-11-12 21:25:15 +0300 )edit

I plan to gather all XMPP(-related) problems to a single thread/question soon.

William ( 2014-11-12 22:59:59 +0300 )edit

This problem was also happening to me with Tahkalampi v1.0.8.21 but does not exist anymore with Uitukka v1.1.0.39

However online status indication color in people application did work fine with earlier version but stopped working with Uitukka.

Joni ( 2014-11-15 13:28:21 +0300 )edit

I use 1.1.0.39...

William ( 2014-11-15 16:45:45 +0300 )edit

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answered 2014-11-13 01:27:25 +0300

nthn gravatar image

Are you using 1.1.0.39? In that case, this is mentioned in the release notes as a known issue:

"At times, the presence status is as displayed offline even though the accounts are online. In such situations, the UI does not allow the status to be changed to online again."

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That does not count for not accepting online as status and staying offline (mc-tool summary)! Also this used to work before xmpp was unable to go online at all and I had to reset the account.

chemist ( 2014-11-13 01:50:53 +0300 )edit

Yes, I'm using 1.1.0.39, but it's not about not displaying being online, but actually not being online.

And at the same time facebook account works perfectly, that's why I thought it is an XMPP issue.

Problems might be connected though of course.

William ( 2014-11-13 12:28:10 +0300 )edit

Facebook is xmpp too...

chemist ( 2014-11-13 13:07:46 +0300 )edit

EDIT: "that's why I thought it is a custom XMPP accountissue" with some random server (jappix.com in this case).

William ( 2014-11-13 14:05:59 +0300 )edit
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Asked: 2014-11-10 19:22:50 +0300

Seen: 455 times

Last updated: Nov 13 '14