Constantly high data consumption [answered]
Hello, my Jolla device is constantly sending and receiving data, no matter if I'm connected to wi-fi or to mobile data. This problem has also been discussed here with a proposed solution, but that does not work for me: https://together.jolla.com/question/47313/huge-data-consumption-after-latest-os-update/
I already tried to delete the mail account and the mail app, and I also killed the media tracker services as explained in the link above. But the device is still sending and receiving constantly data, although no apps are opened and absolutely no accounts exist on the device (except the jolla account). I hope that this bug (?) will be fixed soon, as it is a complete show stopper for me. I can't use a device which is constantly wasting my data plan.
I hope that someone has noticed a similiar issue with his/her device and can help me.
It would help if you could get a sniffer log (tcpdump) of the traffic together with "netstat -tup" output ran as a root.
Otherwise it is just guessing.. like it could be an android app working on the background.
tigeli ( 2014-11-18 13:30:29 +0200 )editCheck with netstat which services are active. Normally you should not have more than this:
Active UNIX domain sockets (servers and established) Proto RefCnt Flags Type State I-Node Path
Anything else might be some app sending/recieving data.
Or
Philippe De Swert ( 2014-11-18 13:32:28 +0200 )editThankyou both for your answers.
This is the output from netstat -a -n | grep -v unix:
And this is the output from tcpdump ... I can see that the device is connecting to softlayer on port 443. That may be the problem, correct? Do you have any ideas what is causing this issue?
rzjack ( 2014-11-18 13:58:48 +0200 )edittcp 0 0 192.168.0.111:59060 208.43.122.143:443 ESTABLISHED
This is the softlayer.com-connection, but you did not have "-p"-flag on the netstat-command so I can't tell the name of the executable which is using the connection. Could you rerun netstat with "-tupn" flags?
Anyway, Jolla does not have anything to do with softlayer.com.
tigeli ( 2014-11-18 15:05:21 +0200 )editOkay, here's the output of netstat -tupn:
The softlayer-connection is currently gone, but the device is still sending data constantly. The tcpdump tells me that there are several SSDP-broadcast each second (see my comment above, for example this entry:
Do you think it would be possible to avoid the data consumption by disabling SSDP? Or are there some other things that I can try to do?
rzjack ( 2014-11-18 16:14:37 +0200 )edit