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Flickering display brightness 1.0.8.21 [answered]

asked 2014-12-20 16:33:52 +0300

vimana gravatar image

updated 2014-12-21 12:44:02 +0300

Hi, I just got my Jolla, but alas I have problems.

Specifically is the screen, I have basically the flickering

is the phone? or is a software problem?

Sailfish Version 1.0.8.21

also if the approach Jolla to my ear I hear a beep that is continuous when the screen is on and increases in intensity when doing flicker ....

edit: and I just noticed that the problem does not mind if I'm in airplane mode !!

edit2: the flicker problem only occurs when wifi OR bluetooth are on !!!

any advice? I'm the only one with this problem?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by ossi1967
close date 2014-12-24 14:45:54.759168

Comments

Just so you know, an update to Sailfish 1.1.1.27 will be released on Monday. https://together.jolla.com/question/71741/release-notes-software-version-11127-vaarainjarvi/

You will see if the problem is on the software or hardware side. Also, did you have this problem before updating to 1.0.8.21 ?

ced117 ( 2014-12-20 16:39:17 +0300 )edit

It is much more sensitive softwarewise. So much i had to stop holding it landscape with sensor lower right since my hand/thumb caused the flickering and turning the screen dark. It is still much better than the old setting when it was impossible to use in bright conditions due to the too slow adaptation.

ljo ( 2014-12-20 17:11:22 +0300 )edit

I honestly do not remember if the problem was already with the previous version.

Should I do a reset.

Wait for tomorrow to 1.1.1.27, Vaarainjärvi

vimana ( 2014-12-21 13:03:38 +0300 )edit

5 Answers

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answered 2014-12-20 18:03:31 +0300

penpen gravatar image

Mayby you should check the hardware by using CSD tool: http://linuxg.net/jolla-has-a-secret-tool-for-testing-the-devices-features/

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answered 2014-12-20 22:35:37 +0300

vimana gravatar image

updated 2014-12-21 10:53:46 +0300

probably the Light sensor is damaged because the test grave me a negative result.

I am attaching a photo.

What do you recommend? I wait for the update on Monday? image description

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2

Seems like a hardware problem. No harm in seeing if monday update helps, but I think you should contact Jolla care for warranty repair/replacement.

ssahla ( 2014-12-20 23:53:26 +0300 )edit
2

answered 2014-12-24 11:03:20 +0300

vimana gravatar image

solved the issue through "RCH Importazioni" distributor Jolla Italy. I was given a new Phone Jolla in less than 24H

thanks to everyone

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answered 2014-12-21 12:42:02 +0300

vimana gravatar image

I tried to test outdoor sunlight and now I test returns a PASS

but the problem persists.

A doubt, but if you approach your Jolla near your ear when the screen is turned on after hearing some noise beep strange?

Thank You

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My device doesn't emit a beep, so I think yours probably has some kind of hardware defect.

nthn ( 2014-12-21 13:16:14 +0300 )edit

ok thank you

vimana ( 2014-12-21 13:45:27 +0300 )edit
0

answered 2014-12-21 13:32:24 +0300

Sören gravatar image

Retrieved my Jolla just 2 days ago. I did an update to 1.0.8.21 first. In special light conditions I observed that the screen brightness was going up and down constantly. Not flickering but it seemed it couldn't decide which brightness to set. I couldn't observe the problem again after I had updated to 1.1.1.27, yesterday.

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Asked: 2014-12-20 16:33:52 +0300

Seen: 424 times

Last updated: Dec 24 '14