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[Wiki] Unsupported/problematic websites in Sailfish Browser

asked 2013-12-31 06:24:20 +0300

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updated 2019-01-01 12:49:49 +0300

Jolla095 gravatar image

List mobile and/or dektop websites (tested over WLAN) that have issues in Sailfish browser:

  • - Any article I have tried kills Sailfish X Black screen, red LED. Hard reset works, will eventually reboot by itself otherwise. This URL specifically caused my latest system crash:

    • - Browser makes lipstick crash, on Jolla 1, and reboots on Sailfish X [Still on]. The same website crashes on Webcat, not always, but with minor side effects.
    • - same as
    • -
    • - Browser crashes with segmentation fault when you try to log in via Facebook for commenting articles. See details here. It works without problems with the Android firefox on my jolla. [] (Added on 24. April 2015)
    • (poor optimized, need UI style like -> confirmed with [] - (updated on 23. Feb. 2015):
    • when pressing "Vorhersagediagramm anzeigen" some text simply disappears SFOS2.1.0 - webcat works as expected...
    • SFOS2.1.0 ads are wrong sized and cropped
    • (updated on 23. Feb. 2015): Scrolling a teletextpage (after entering any number) won't work with [] - the page will stuck and while trying to scroll it will jump back to the stuck position and is also hiding content on that way
    • (text to small, auto zoom issue) (if ask number, please only input number)
    • (added 15.03.2014) (displaced content unreachable) (OK w/IE9, Opera 12.16), displaced w/Chrome 33, Firefox 27.01 but can view all contents
    • - updated on 23. Feb. 2015: video Playback still does not work with [] - it just doesn't load any videos
    • is still really lagging with [], no normal scroll possible! (updated on 23. Feb. 2015):
    • New Jolla website is still having a problem with [] (updated on 23. Feb. 2015):
    • The small animations (the icons of Jolla's features) are not played automatically until you touch/press one icon/animation and then also only ONE animation will be played at a time.
    • (see answer below) [] -> Full version,second stage: passphrase, using phone onscreen keyboard cursor won't jump to next box when letter is typed. Placing cursor by hand kinda works, but even if correct password is provided login fails (bad username/pass). To my suprise, webpage onscreen keyboard works and I was able to log in. Lite version, second stage - jump to next box doesn't work, tho I was able to log in, placing cursor manually.
    • (see this answer for further information) [] -> While trying to add your own team it will get stuck either at selection of league, or selection of team
    • - [] (updated on 23. Feb. 2015)
    • The site is loading very long
    • It's reacting really slow on touch input in the menus
    • The website content disappears several times while loading
    • vine - [] (updated on 23. Feb. 2015)
    • videos do not play
    • The website is wrongly scalled in vertical view
    • The site doesn't stop loading
    • - not really usable. Links not clickable etc. (see this answer) []
    • Yellow banner keeps re-animating (most, not all of the time) and when it does it pushes the entire page down, so you start at the top again. Reported to Slashdot too, no idea who's fault.
    • - mp4 videos playing only audio track, no video rendering (all versions including
    • - Kindle Cloud Reader is not usable:
    • In portrait mode you cannot see the right half of the page
    • You cannot change pages which makes it basically useless
    • - no horizontal scroll
    • - problem of unusable menu previously reported and fixed is back. Stopped working since opt-in update 10, still present in update 11. Works with Android Firefox
    • - Vaarainjärvi -
      Default option for travellingtime is "Depart now". If choosing "Depart earliest" or "Arrive at" the drop-down list box for date and time doesn´t work. -
      No problems with webcat and webpirat on Jolla.
    • - This website is lagging and after some scrolling you will see the monoton background so that all content disapperas (and this will stay sometimes in this situation) [] (added on 23. Feb. 2015)
    • - Lapuanjoki [] -> Halt and catch fire condition / Complete system freeze - Hardware reset ist the only option. (added on 13. Apr. 2018)

    • BBC weather: the hour-by-hour section of the page should scroll from left to right, but doesn't. Occasionally I have seen it scrolling, but soon stops. Sailfish X (2.1.4). This site works fine with the Brave browser running under Alien Dalvik

    • WebIRC client- can't enter login and channel id. On other sites not optimized for mobile viewing have same issue.

    • Vaarainjärvi prisjakt - Doesn't pop up the VKB at the main search bar on this site. Maybe reason for this is because that the search bar edit field has input focus directly when the page has loaded, and that maybe the web browser only triggers VKB activation when a user actively clicks an edit field (that doesn't already has focus).

    So the problem is that the user needs to get rid of focus first, then activate the edit field again. That can be problematic, since one doesn't really want to click something else that might be a link to something else.

    • Vaarainjärvi västtrafik and xtreamer - Another common issue on websites, in the top bar (or at least some page frame) the links are offseted, its impossible to click the right item in the bar and it doesn't get better with the usual tricks like scrolling up down or flipping to horizontal to get recalculation of the page:

    • GitHub with Sailfish X the top-left menu does not work. GitHub also displays yellow banner stating that old versions of Firefox are not supported. (For bonus irony points see the same issue over at GitHub.)

    • PeerTube, e.g. FramaTube with SFOS Only the following message is shown:

      We are sorry but it seems that PeerTube is not compatible with your web browser. Please try with the latest version of Mozilla Firefox. If you think this is a mistake, do not hesitate to report it.

    • question editor: can't scroll the question text, but the whole page scrolls instead. Without using a custom cursor key layout, editing long questions is not possible.

    • The Irish Times ( produces a blank screen on SFOS Works in WebPirate. (added on 6. Aug. 2018)

    • Yle Areena ( Videos don't work on SFOS Tested with Sailfish Browser and WebCat. Added 2018-11-26.

    • Dropbox ( Can't login. Sign in - button doesn't work. Added 2018-12-27

    • Verkkokauppa. At first it shows part of the opening page but after the page has been completely loaded, screen turns gray or white. Jolla1 ( Kymijoki), Jolla Tablet/Xperia X Compact ( Lemmenjoki)

EDIT: Desktop sites can also be reported here. Of course, this is for problems occuring only with Sailfish browser.

  • State which version of Sailfish the problem occurs in.
  • It may be useful information to add whether or not the problem is the same if visiting the site with other browsers on your Jolla.
  • I suggest to also remove sites from the list if the issue has been completely solved.
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1 (reverts to desktop, user agent problem, workaround: Opera for Android)

hana ( 2014-01-19 14:49:37 +0300 )edit

I would like to add!france to the list. Selecting any entry in top right menu browser keeps displaying same page.

unai_i ( 2014-03-15 15:01:23 +0300 )edit

@unai_i with v1.0.4.20 the site seems to work as intended. (I don't speak French so can't be absolute certain)

veskuh ( 2014-03-18 10:03:22 +0300 )edit

@veskuh Yes, I confirm that now it works. Thanks

unai_i ( 2014-03-18 10:07:19 +0300 )edit

for is not a problem... you don t need them help :P XD

Claudio Maradonna ( 2014-04-25 20:08:36 +0300 )edit

52 Answers

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answered 2013-12-31 11:25:25 +0300

veskuh gravatar image

Hi, Thanks for reporting these. is a bug in the browser, I've filed the bug in our tracking system and we will take a look at the issue. is an issue on the website, we do not wan't to fake our user agent string completely and instead expect websites to be able to provide reasonable content even to browsers that they do not know. issue we have seen already and is in our issue tracker, we just haven't been able to fully fix it yet.

Can you provide a little more information what do you expect to happen at ? Mobile site seems to work, but I'm unfamiliar with the site.

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Thank you for the feedback

ok, i would send message to web administrator of , waiting default mobile version, manuel select the desktop version if needed.

but the web site would push user to have the mobile app like on io or android and not recognize Sailfish OS as compatible even is html5 web browser, right ?

The browser you are using is incompatible with our tl Live Web App

redge73 ( 2014-01-01 00:46:33 +0300 )edit (poor optimized, need UI style like

redge73 ( 2014-01-19 05:43:40 +0300 )edit

nothing resolved with SailfishOS v1.0.3.8

redge73 ( 2014-03-15 13:01:38 +0300 )edit

tested v1.0.4.20 OK OK (can navigate to right side) NOK NOK NOK

redge73 ( 2014-03-18 03:57:00 +0300 )edit

The page isn't redirecting properly Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked I did'n not block my self any cookie ! build: (Taalojärvi) (armv7hl)

redge73 ( 2016-06-06 02:30:59 +0300 )edit

answered 2014-09-06 22:00:35 +0300

Nayden gravatar image don't work well for me. All pictures go beyond the screen and there is no way to view the whole pictures.

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answered 2014-10-09 17:53:25 +0300

Makeclick gravatar image

updated 2014-10-10 20:02:59 +0300

2 main problem for me All pictures are over scaled...

Youtube: End of a video is not fine. I can hear but i can't see the end of the videos

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answered 2014-04-26 00:28:55 +0300

Wickedsten gravatar image

Well, as always before - I would like to have an option (disabled by default) which will say to host that I've opened this site with mobile browser. Why? Because almost all mobile web-sites have limited functionality, large navigation buttons, looks very ugly and totally unusable. Phone (as well as tablet PC) is not my preferred way to browse internet, so I want to see the same layout and functionality as on my laptop. Please keep it in mind while you make changes in the browser.

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Any decent, modern site shouldn't have reduced functionality when viewing 'mobile', just a rearranged layout. And for sites that are bad, you shouldn't expect them to necessarily respect what your browser is telling them.

keithzg ( 2014-04-26 01:23:48 +0300 )edit

a user-agent „faking” button might still be a goo option, though, if it helps solving access to some more problematic sites…

vaa ( 2015-04-27 13:10:43 +0300 )edit

answered 2018-06-17 11:27:10 +0300

tobset gravatar image

updated 2018-06-17 11:37:13 +0300


The browser in Sailfish X has become unusable since!!!

What happens is what 'HeinrichJolla' and 'SaimenSays' said (sorry, couldn't resist). I encountered this on a daily basis with different websites.

Last time in a shop I tried to check prices on when the browser got stuck so first the browser didn't respond and then the phone froze. Only a long press on the powerbutton for triggering a restart could rescue me.

I think a website being a problem for the browser is one thing - but being a problem for the device ... is not acceptable for a built-in application.


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answered 2014-08-15 20:11:18 +0300

simo gravatar image

A wiki list of non-working sites might be useful here, but I'd like to see each site as a bug report instead - After all, a modern html5 browser should support all web pages not clearly outdated. If the list is still gathered like this, I'm adding

  • Zooming works but an out-of-focus page is left visible for a long time
  • After using zoom, tapping is out of focus (tapping in one place, the effect is taken from another, for example tapping on stats might be handled as tapping on "New post")
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I agree. Single bug report per site would make site specific discussions and tracking progress easier. Personally I'd just use the browser's Github page to track these issues but I don't know how that would work for the average Sailfish user. I wonder what's the preference of the developers in this "issue"?

Mikko Suniala ( 2018-08-14 18:51:04 +0300 )edit

answered 2014-08-30 09:26:49 +0300

this post is marked as community wiki

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2014-08-30 09:26:49 +0300

Kari gravatar image

When zooming in the sites subpages likes sports section the pages are breaking "in half" and left side is not possible control by user or it is quite random.

It may be related to the how the loading of this site is completed. This problem I have seen since December through out all the released SF versions.

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answered 2014-08-31 11:31:40 +0300

late88 gravatar image

videos not working at all. Browser creates static images for the video content.

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At least videos under ISTV seem to work. Tapping on the image opens the video.

veskuh ( 2014-09-01 09:41:30 +0300 )edit

answered 2014-11-10 10:40:05 +0300

Paspie gravatar image

updated 2015-06-01 00:56:48 +0300

Dailymotion videos do work in fullscreen, but they do not lock to the viewable screen area, you have to scroll up or down to find the video canvas, and then manually adjust it to the screen. Not a good experience.

31/05/15 UPDATE - I have removed Dailymotion as their new 'beta' player works perfectly in the 1.1.4 browser.

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answered 2014-12-06 01:53:45 +0300

pulsar gravatar image

Google main page: when you click on the main menu button, it does not show you the Extras menu, but takes you to a page offering their apps.

This can be avoided with a web browser faking user agent as Android, for example.

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Asked: 2013-12-31 06:24:20 +0300

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Last updated: Feb 16