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[Bug] No tone/sound [duplicate]

asked 2015-01-17 19:28:01 +0200

SagaciousT gravatar image

updated 2015-07-17 09:58:14 +0200

Alex gravatar image

I got a call today and the ring tone stopped after a few seconds. Later on I realized that I had no ring tone anymore. It was not disabled or set to a low volume. Other amiences had also no tone. There was also no tone at all (touchscreen, etc.). I restarted the phone and nothing changed. I then pulled the battery for a few seconds and got the tones back. However, after the next call, the ring tone was off again. After üpulling the battery again, my ring tone is back again. It also survived the first call. I'm afraid that it will disable again without any notice. Any clues? Is there a different speaker for ring tone and telephone call? I could hear the caller even if there was no ring tone.

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The question has been closed for the following reason "duplicate question" by Alex
close date 2015-07-17 09:58:01.501261

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Check out this thread: https://together.jolla.com/question/39900/no-sound-through-speaker/ This seems to be a hardware issue. If you still have warranty you should send your device to Jolla service.

Alex ( 2015-01-18 01:29:16 +0200 )edit

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answered 2015-01-17 19:48:52 +0200

0rphu gravatar image

Looks to me like the common speaker issue. I've had it, too. Actually, my Jolla is now on its way from service. There is a different speaker for the ringtones and a different one for phone calls. It's been discussed here a lot, try searching for it. Try squeezing the phone in the middle of it's bottom part under the screen, see if the sound comes back. If it does, it's the speaker contact issue.

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That's it! Thank you! Bad contacts are the reason why it worked again when pressing on TOH after removing the battery. I've cleaned the contacts now and hope this will last.

SagaciousT ( 2015-01-28 16:33:29 +0200 )edit

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Asked: 2015-01-17 19:28:01 +0200

Seen: 158 times

Last updated: Jan 17 '15