Improve Jolla Zendesk Support Pages User Feedback Notification
asked 2015-01-24 01:23:42 +0300
Hi,
On Jolla Zendesk, find a way to indicate to a logged-in user what's been his vote - either thumbs-up or thumbs-own - when he has already voted.
For example, change background color of thumbs-up round shape to Jolla Green when voted; change background color of thumbs-down round shape to Pitch Black when voted. Keep both round shape background colors to current Light Grey when not yet voted.
Right now, the only way to know whether or not you've already rated an article - and what's been your vote - is to clik on the shapes to see if total number of people who've read this article "found it helpful" out of "another number". It's tedious.
That does not mean you should remove the existing ability to change one's vote - just make it clearer when you've registered it.
Thanks.