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Automatic Shutdown and restart of Device

asked 2015-01-27 20:32:35 +0300

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updated 2015-01-28 05:29:45 +0300

i love jolla i want sailfish to be in top list i want u to improve hardware which my mobule shutdowan automatically and shows charging plugin symbl and restarts suddenly and it do same thing after 1min of on.auto shutdown and restarts again and again

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I took the liberty to change title. It messes up viewing experience. On the issue, i faced it once I was waiting for a friend in theatre and had horrible expereince with random reboots and battery showing crazy levels randomly. Problem did not recur after that thankfully. I unplugged the battery and inserted again. Not sure if that fixed it though.

anandrkris ( 2015-01-28 05:32:02 +0300 )edit
1

Many users have experienced similar random reboots. It is almost always linked to the battery. One reason may be the battery contacts, follow the link provided in the simo's answer. Another cause may be a wrong battery calibration. I had a case once, Jolla entered a boot loop when battery dropped below 30%. In my case recalibration following hana's advice here fixed it.

pichlo ( 2015-01-28 08:37:11 +0300 )edit

I would agree with pichlo, this could be both. I would recommend to do: 1) Clean contact on both sides (phone and battery) with some special product for cleaning electrical contacts, 2) Do the re-calibration of the battery.

This combination helped for me, no reboots, shutdowns etc. since than, before I had 1-2 per day.

Kurossa ( 2015-01-28 11:30:27 +0300 )edit

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answered 2015-01-27 20:55:34 +0300

simo gravatar image

Unlike style to report a problem at least :) This made me smile, but I'm still sorry for your experience - please check this post: https://together.jolla.com/question/7144/jolla-randomly-shuts-down-10819/

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A cry of passion

lakutalo ( 2015-01-27 21:08:17 +0300 )edit

The presentation of the problem just made me shiver. Only thing more horrible than that is starting a sentence in the title and continuing it in the body of the post.

oku ( 2015-01-27 21:15:17 +0300 )edit
9

i always hate it when people don't finish their

dirkvl ( 2015-01-27 21:35:00 +0300 )edit
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Asked: 2015-01-27 20:32:35 +0300

Seen: 588 times

Last updated: Jan 28 '15