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is TOH connected to a jolla account? [answered]

asked 2015-01-30 17:10:37 +0300

misc11 gravatar image

from what ive heard when clip on a TOH to your jolla and install the ambience the TOH in fact became connected to your jolla account. but after a while i heard people saying they want to change that. later i heard it is somehow not connected anymore.

so what is true in fact? i hope someone who actually KNOWS the answer to the CURRENT state of the situation can tell me :)

the reason is i want to buy a used TOH from someone but TOH was already in use on the others phone, so i need to know if a can actually get the ambience as well....

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The question has been closed for the following reason "the question is answered, an answer was accepted" by misc11
close date 2015-01-30 17:20:17.786499

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Correctly answered by drummer12.

See this link, pan down to see a concrete answer from Jolla's Carol Chen;

https://together.jolla.com/question/8153/answered-bug-unable-to-download-ambience-2nd-hand/#post-id-47633

Regards,

Spam Hunter ( 2015-01-30 17:17:43 +0300 )edit

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answered 2015-01-30 17:14:12 +0300

updated 2015-01-30 17:21:27 +0300

You are right. In the very beginning it was connected to the account, but after a while people were complaining, when they bought a used phone. So Jolla heard on that and changed policy, so now it's not connected anymore. You can just switch TOH and the ambience is getting installed. I know it because mine has had another account before I created this one and after Update 8 I was able to install the snow white ambience again ;)

If there is a problem with installing TOH just contact Jolla Zendesk.

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Asked: 2015-01-30 17:10:37 +0300

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Last updated: Jan 30 '15