We have moved to a new Sailfish OS Forum. Please start new discussions there.

Serving regular users on TJC [answered]

asked 2015-02-04 21:02:03 +0300

simo gravatar image

updated 2015-02-04 21:02:34 +0300

Sailors, I've located an issue. There are regular users (who, for example, are not willing to enable developer mode) who might want to ask a question here, but they sometimes find out that the question is already asked, and there's an accepted answer which requires some Linux style tweaking (for example entering commands in Terminal app).

Now they can't ask the same question again, and they might not be ready to reopen a question already "correctly" answered.

I didn't come up with an idea how we could solve this, so I'm asking the community - is there something we could do to avoid this? After all, TJC is supposed to serve all the customers. (And in general, it has, thanks to all of us!)

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by simo
close date 2015-08-09 03:44:54.495928

2 Answers

Sort by » oldest newest most voted

answered 2015-02-04 21:29:45 +0300

Okw gravatar image

One aspect of the problem is that answered questions gradually drift further away from the first page since they don't get updates or new answers. And because the search entry isn't working as everyone would expect, information becomes harder to find, which in turn causes more information disguised as duplicates.

Some sort of tag like digest or community's pick might work, but would also require effort from community members who have a reputation of deciding whether a question-answer -pair is relevant enough. Questions on TJC are so diverse that this could turn out to be a very challenging task.

For a question-answer -pair to earn this tag it would at least have to be:

  • Helpful and as profound as possible, preferably documentation-like
  • Proven to be correct (no guessing or speculation)
  • Up to date

The next concern is that how new users would find these tagged questions.

Just my 2 cents.

edit flag offensive delete publish link more

answered 2015-02-04 22:03:51 +0300

nthn gravatar image

I think an answer to a question that tells the OP to enter commands in the terminal should only be accepted as solved if the OP is trying to do something that isn't a bug or a missing feature, but rather something like editing the QML files. In that case there is nothing a 'regular' user would be looking for anyway.

If the question is about a bug or a missing feature, telling the OP to work around the bug/missing feature by entering those commands is a good answer, but of course the bug/missing feature remains, so the answer shouldn't be 'accepted', and/or the question shouldn't be marked as 'solved' (as it obviously isn't).

edit flag offensive delete publish link more

Question tools

1 follower


Asked: 2015-02-04 21:02:03 +0300

Seen: 340 times

Last updated: Feb 04 '15