Ask / Submit
1

Installing and Using Whatsapp in Jolla [answered]

asked 2015-02-06 20:33:26 +0300

Mephisto gravatar image

updated 2015-02-09 21:43:27 +0300

foss4ever gravatar image

I have installed the Android Support in my Jolla and then whatsapp but it does not work properly. I have installed it since aptoide and downloading the app in the official whatsapp source too but after the installation first I cannot use it when I am connected to wifi (because says that there is an error on my connection) and second it does not read my contacts list. Please help me to solve this. Thanks.

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by foss4ever
close date 2015-02-09 21:48:02.920258

Comments

5 Answers

Sort by » oldest newest most voted
1

answered 2015-02-06 21:29:18 +0300

rudi gravatar image

updated 2015-02-09 21:47:02 +0300

foss4ever gravatar image

there are lots of hints in:
https://together.jolla.com/question/5647/android-application-can-not-access-contacts/
and
https://together.jolla.com/question/51695/bug-android-apps-connection-problems-with-wlan/

Edit (copied from a comment); solved the request by installing "Android Assistant" and enabled Wifi.. Doing so also "resurrected" the lost contacts

edit flag offensive delete publish link more

Comments

So again, I thank you so much but these links have not been useful either... Anyway, as the first link indicates I think that the best option can be to choose an alternative app but seems that mitukuluulu does not exist anymore :/

Mephisto ( 2015-02-06 23:15:01 +0300 )edit

SOLVED

I installed "Android Assistant" and enabled wifi. with that my contacts were back too! :D

Mephisto ( 2015-02-07 00:19:01 +0300 )edit

:-)
so - close the question

rudi ( 2015-02-07 01:41:51 +0300 )edit
0

answered 2015-02-06 20:46:17 +0300

finfly gravatar image

https://jolla.zendesk.com/hc/en-us/articles/203442828-Setting-up-WhatsApp-for-Android-on-your-Jolla-device

A good troubleshooting guide by Jolla. Helped me with missing contacts.

edit flag offensive delete publish link more

Comments

Excuse me but anything on that link has worked to me. :/

Mephisto ( 2015-02-06 21:01:37 +0300 )edit

You mean "nothing"? So you actually blocked at step 1?

1.) Open Aptoide appstore on your Jolla.

If not, you need to be more specific if you want us to be able to help you.

Sthocs ( 2015-02-06 21:29:58 +0300 )edit

Yes, nothing. and is notjust the issue of the contacts. it does not works with wifi either

Mephisto ( 2015-02-06 21:34:14 +0300 )edit

Ok let me explain again. I don't have any errors when I install. I have errors when I try to execute. Some apps say: "Network error" and specifically I have two issues with whatsapp. 1. The app does not read my contact list. 2. The app cannot run its functions if I am connected to wifi.Just when it is connected to the Mobile Network

Mephisto ( 2015-02-06 21:43:43 +0300 )edit
0

answered 2015-02-06 20:55:40 +0300

i got mine contacts show when restarted android support with jolla utilities.

edit flag offensive delete publish link more
0

answered 2015-02-06 21:22:58 +0300

meldolion gravatar image

Yes, try to restart your mobile.

edit flag offensive delete publish link more
0

answered 2015-02-06 23:29:20 +0300

rudi gravatar image

updated 2015-02-07 01:11:10 +0300

unfortunately not, I also had to change to android whatsapp - but it's working.
there are several other questions, regarding the wifi connection, that's your major problem, i guess
this was working for me in the past
https://together.jolla.com/question/51695/bug-android-apps-connection-problems-with-wlan/?answer=53791#post-id-53791

you may also try to install some android app like android assistant to check/enable wifi and to check the android contacts

edit flag offensive delete publish link more

Question tools

Follow
1 follower

Stats

Asked: 2015-02-06 20:33:26 +0300

Seen: 1,441 times

Last updated: Feb 09 '15