Phone semi-bricked after update to 1.1.2.15 [too localized]

asked 2015-02-24 15:02:55 +0300

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updated 2015-02-24 17:33:22 +0300

Tanghus gravatar image

After downloading and starting update to 1.1.2.15 to phone is now stuck with a black screen and the LED is white. A short press on the power key makes the led stop, but still shows black screen, though I can see that it turns on the screen.

  • The phone was and is connected to charger.
  • It was charged to 85%.
  • it showed 3.5GB free space before downloading. (Edit: it was actually 3.5GB used)
  • It was on latest normal version (don't recall the exact number).
  • It was connected via Wifi.
  • I didn't notice any Sailfish logo after starting the update. Don't know if it showed up later, as I was making coffee ;)
  • I have a few openrepos enabled for e.g. Tweetian and Meecast.

Before trying anything I'd prefer to ask the community and sailors. Should I first try to reboot the device?

Update: I took the chance and rebooted the device. It booted up fine, but was still at the old version. I made a new attempt of installing the update, this time without it being connected to the charger.

The update went fine this time, but such problems installing still shouldn't happen.

/Tanghus

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The question has been closed for the following reason "too localized" by chemist
close date 2015-02-24 20:26:58.157842

Comments

Glad you got sorted Tanghus, I'm not sure I've ever experienced a straight forward update. One of the last few times, it took 3 attempts to make the update take (actually see the Sailfish logo and the white bar complete/finish).

Edz ( 2015-02-24 18:22:10 +0300 )edit

I've never had any update problems before - maybe I've just been lucky ;)

Tanghus ( 2015-02-24 18:32:24 +0300 )edit
1

Close to all update notes tell that this may happen (not updating), usually the phone should reboot... without log files of what happened this report is barely usable for further investigation.

chemist ( 2015-02-24 20:28:39 +0300 )edit