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Bug: email app sometimes doesn't sync at specified intervals [released]

asked 2014-01-02 10:45:43 +0300

Venemo gravatar image

updated 2014-03-17 23:34:10 +0300

ortylp gravatar image

Sometimes the email app goes for half a day without doing any syncing, even though my account is set to sync every 30 minutes.

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The question has been closed for the following reason "released in a software update" by ortylp
close date 2014-03-17 22:09:46.010806

2 Answers

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answered 2014-03-17 20:50:20 +0300

VDVsx gravatar image

Fixed in Sailfish, Ohijärvi, if you still have issues please comment here.

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Looks good. Some more testing in real world conditions needed.

ortylp ( 2014-03-17 22:09:18 +0300 )edit

There is one more related issue: emails are not synced because Jolla is not connecting to known WiFi when available. The expected action would be, that at the point of time, when email gets synced and no network connection available, then WLAN scan has to be performed to connect to registered WIFI.

ortylp ( 2014-03-18 10:51:34 +0300 )edit

@ortylp - Please open a new thread for the network issues with the relevant data, email MW can't force the connections, it needs to respects the network logic.

VDVsx ( 2014-03-18 13:03:37 +0300 )edit

@VDVsx Thanks for the fix! It works for me so far!

Venemo ( 2014-03-19 16:18:57 +0300 )edit

I still have the problem and I'm using I had the sync interval set to 30 minutes and it worked fine (at least I think so), but when I changed the interval to 15 minutes, Jolla still updates every 30 minutes.

werdinand ( 2014-06-29 22:52:38 +0300 )edit

answered 2014-01-02 11:13:27 +0300

foss4ever gravatar image

updated 2014-01-02 11:30:28 +0300

Edit (corrected the linked question): This is duplicate of similar question/answer abt email sync problems: https://together.jolla.com/question/3057/temporary-fix-to-email-not-syncing-problem/

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@jjaoneI think that is the question you were referring to: https://together.jolla.com/question/500/bug-e-mail-syncronisation-does-not-work-as-configured/ Anyway it is VERY inconvenient, as e-mail nowdays is getting as essential cell phone functionality as SMS. For me it is a core for smartphone

zlatko ( 2014-01-02 11:21:11 +0300 )edit

Yes, sorry abt the wrong linked question. I updated the answer with a link to question that has also a temp fix to this..

foss4ever ( 2014-01-02 11:32:14 +0300 )edit

about a month ago my phone stopped sending outgoing e-mails on all my accounts.my ovi.com account can only download e-mail manualy.my exchange account can still download automaticaly

OL ( 2014-10-19 00:08:57 +0300 )edit

for me it doesn't work as expected. i have more then 10 dirs in imap folder and the sync does only sync at the intervall the dir there am in.
so if i am in inbox, inbox is synced at the intervall, but why not all folder are synced?

Micha_Btz ( 2015-01-03 20:20:38 +0300 )edit

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Asked: 2014-01-02 10:45:43 +0300

Seen: 699 times

Last updated: Mar 17 '14