[BUG] Jolla can't be connected in USB 3.0

asked 2015-03-18 20:08:20 +0200

Hecraps gravatar image

updated 2015-03-18 21:21:16 +0200

chemist gravatar image

Hello everyone,

So, I got a new PC, and he is only stuffed with 3 USB port 3.0. Today, I tried to connect it to transfer some pictures, but W8.1 wasn't able to recognize it after the driver installations, so I tried some solutions on driver problem's topic, none of them worked. I found that topic http://talk.maemo.org/showthread.php?t=92491 And tried to connect it in developper mode, so I got another launch of driver installation program and Jolla didn't appear in connected devices. So, I check for problems in "Devices and Printer" in the configuration pannel, and I got a windows error with that message : "Périphérique USB composite est un périphérique USB antérieur qui peut ne pas fonctionner sur USB 3.0" Which can be translated by "This generical USB device is a too old USB protocol which could malfunction on USB 3.0"

And nothing about the Jolla appear in the Device Manager.

Does somebody already got that issue ?

Thanks in advance for you old sailor help !

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i always use it with my usb3.0 port and it worked fine from the first day. windows 7 though...

misc11 ( 2015-03-18 20:43:14 +0200 )edit

I have no problems here. ASMedia USB3 controller, running Kubuntu 14.10. Some USB 3 controllers have firmware which can be upgraded. Renesas controllers come to mind. But USB 3 is hardly "new", so I might hope most of the growing pains are gone...

Fuzzillogic ( 2015-03-18 21:36:03 +0200 )edit

Windows 8.1 and only usb 3.0 ports on laptop and no problems.Did you put the phone in PC connection modus?

Hans ( 2015-03-18 22:38:06 +0200 )edit

I tried both, PC Connection Mode and Developper Mode, none of them worked :(

Hecraps ( 2015-03-19 00:49:45 +0200 )edit

Try Linux, using a live USB boot stick. Ubutu, Mint, Suse,... Pick any one. It should work without any fuss. If that still doesn't work, it might be a hardware issue.

Fuzzillogic ( 2015-03-19 01:27:44 +0200 )edit