Data connections [answered]

asked 2014-01-03 02:36:29 +0300

strongm
3050 ●45 ●53 ●60

updated 2014-01-05 16:22:28 +0300

Please fix this. The Jolla does NOT elegantly switch between mobile and WIFI connection. Specifically, once it has used a mobile connection it does not quickly or easily switch to WLAN once the mobile connection is switched off or becomes unavailable. Indeed, often the only way to convince it to connect to Wifi after using mobile is to reboot the phone. And half the time it can't seem to see the available Wifi access points

Nor does it switch easily between Wifi access points that have the same SSID. I have a booster station at the back of the house which my N900, my N9, my iPAD and my iPhone all happily switch to from the main AP. The Jolla refuses to.

Nor does it happily connect it previously learned APs. I seem to have to tell it (by selecting 'Connect to Internet' and then choosing the AP) before it will work.

A smartphone that has problems connecting to the internet isn't really all that smart ...

Additional: Took the Jolla for a road test in town today (multiple free wifi access points all over the place). It essentially refused to switch between them (the apparently known problem), but also had problems connecting to most even when selected manually (N9 had no problems with), and failed to detect (or at least list) many APs much of the time. Indeed at one point, for about an hour or so (I gave up checking after this), the only thing listed was Hidden Network, whilst the N9 listed 6 available APs (and wifi on the N9 is notoriously less sensitive than most phones at detecting signals). And there's no (obvious) option to manually force a rescan.

And mentioning Hidden Network - there's no method of easily accessing connecting to Hidden Networks. Sure, if there is only one, then selecting Hidden Network brings up a dialog to allow you to enter the name. But if there are two or more hidden networks then how do you know which is which? Trial and error, as far as I can see.

More: And when I woke up this morning the phone had disconnected from my home wifi and refused to list any APs whatsoever (again, the N9 sitting next to it had no problems at all), no matter how long I left it for, no matter whether I switch off and on Wlan, mobile data, or even airplane mode (even though the phone was less than 6 feet away from the wifi router). The ONLY way to re-establish a data connection was to reboot the phone. This is beginning to make the phone unusable for me.