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Strange battery alerts [answered]

asked 2015-04-28 19:59:56 +0300

objectifnul gravatar image

updated 2015-04-28 20:09:39 +0300

I upgraded today from to No idea if this is related: I have now strange alerts from the battery.

1) "Battery too cold. Move your device to a warmer place" (ambient temperature 20° Celsius)

2) "Sorry, charging not functioning, try an other charger"

(Translated from French)

Same with laptop USB port or with original Jolla wall charger. So my phone will probably die within a few hours.

EDIT: if charging the phone when turned off, I notice a short vibration every second. No charge indication. Current battery level 87%.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by simo
close date 2015-04-28 23:19:19.420236


First step t ANY battery problem is to clean the battery contacts. :P

ApB ( 2015-04-28 20:24:39 +0300 )edit

I did, with a microfibre clothe.

objectifnul ( 2015-04-28 20:26:16 +0300 )edit

Try with an electronics contact cleaner on a q-tip. Rub it, let it dry and if it behaves the same contact care.

ApB ( 2015-04-28 20:33:18 +0300 )edit

Problem solved. The middle pin of the battery connector wasn't completely deployed (I mean partially sunk in its housing, hence bad contact). Difficult to notice, difficult to catch. The weird thing is that this triggered a temperature alert.

Sorry for stupid question.

objectifnul ( 2015-04-28 20:33:54 +0300 )edit

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answered 2015-04-28 23:19:03 +0300

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updated 2015-04-28 23:19:03 +0300

simo gravatar image

Solved, see comments

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Asked: 2015-04-28 19:59:56 +0300

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Last updated: Apr 28 '15