We have moved to a new Sailfish OS Forum. Please start new discussions there.
3

Filesystem recovery failed. - Reset device to factory state fails.

asked 2015-05-15 21:08:14 +0300

austrian gravatar image

I have the same problem like this: https://together.jolla.com/question/87055/filesystem-recovery-failed-please-seek-service/

Now I try through the Jolla Recovery v0.3.1 set my phone to factory reset. However, I get the following error:

ALL DATA WILL BE ERASED! Clears everything from the device and reverts the 
software back to factory state. This means LOSING EVERYTHING you have added to 
the device (e.g. updates, apps, accounts, contacts, photos and other media). 
Are you really SURE? [y/N] y[CLEANUP] Starting cleanup!
[CLEANUP] Umounting top volume...
[CLEANUP] Cleanup done.
Mounting /dev/mmcblk0p28 on /mnt
mount: mounting /dev/mmcblk0p28 on /mnt failed: Invalid argument
[ERROR] Can't mount '/dev/mmcblk0p28' to '/mnt'
[CLEANUP] Starting cleanup!
[CLEANUP] Umounting top volume...
[CLEANUP] Deleting /mnt
[CLEANUP] Cleanup done.
Connection closed by foreign host.

On my phone there is no /dev/mmcblk0p28 more.

/ # fdisk -l

Disk /dev/mmcblk0: 15.6 GB, 15634268160 bytes
256 heads, 63 sectors/track, 1893 cylinders
Units = cylinders of 16128 * 512 = 8257536 bytes

        Device Boot      Start         End      Blocks  Id System
/dev/mmcblk0p1               1      266306  2147483647+ ee EFI GPT

How I can reset my phone? Is there a downloadable image to use dd? Thanks.

edit retag flag offensive close delete

1 Answer

Sort by » oldest newest most voted
3

answered 2015-05-15 22:01:40 +0300

Kollin gravatar image

updated 2015-05-15 22:03:10 +0300

The only choice you have is to send your phone back to Finland for repairs. You should contact Jolla support at https://jolla.zendesk.com and follow up these instructions:

HowTo Return your Jolla for In Warranty Repair

edit flag offensive delete publish link more
Login/Signup to Answer

Question tools

Follow
1 follower

Stats

Asked: 2015-05-15 21:08:14 +0300

Seen: 24,837 times

Last updated: May 15 '15