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Did you have trouble with your Jolla not discovering GPRS/3G data settings?

asked 2013-12-25 10:55:44 +0300

updated 2014-01-07 11:07:26 +0300

mikelima gravatar image

To solve it:

Settings -> System settings -> Mobile network -> Tap-and hold the item just above Data roaming, select edit

If you had this problem, please report here:

  • The mobile provider name, the country
  • If you know the MCC/MNC, provide that
  • If you know what APN name should have been
  • URL to your mobile provider's info page on these kind of configuration issues
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Yeah, needed to go and type "internet" into the APN field for sonera in fi, http://www5.sonera.fi/ohjeet/MMS-jainternetasetukset_%28Android%29 — mind you my SIM is from the 90's :D (Tap-and-hold on a toggle? I'll find things like that, but not so sure I can find others who would...)

sp3000 ( 2013-12-25 14:15:39 +0300 )edit

Bob Austria (part of A1): bob.at data@bob.at bob

kelvan ( 2013-12-25 19:16:24 +0300 )edit

It's also necessary to allow roaming to connect to bob. Differ between roaming in your country and global is possible in every other system, why pushing us back to the stone age?

kelvan ( 2013-12-25 20:16:17 +0300 )edit

Yep mine (in the UK) detected the asdamobile.co.uk as the provider when it should have been Vodafone. User and pass were correct but the APN wasn't IIRC. For Vodafone monthly the APN should be "Internet"

steph ( 2013-12-25 21:55:58 +0300 )edit

for Bob Austira the link: http://www.bob.at/konfigurator sadly only in german

merlin1991 ( 2013-12-28 21:08:24 +0300 )edit

55 Answers

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answered 2016-11-20 05:52:54 +0300

DarkTuring gravatar image

Prepaid not automatically setup for data.

T-Mobile USA America Settings:



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answered 2016-11-18 13:35:40 +0300

I have a problem with PLAY operator in Poland:

  • Name: INTERNET
  • APN: internet
  • Username: empty
  • Password: empty
  • MCC: 260
  • MNC: 06
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answered 2015-12-07 12:40:39 +0300

derHorst gravatar image

Portugal: P-TMN

APN settings:

  • username: tmn
  • password: tmnnet
  • APN name: internet worked for me.

Got it from http://wiki.apnchanger.org/Portugal

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answered 2015-11-15 10:43:08 +0300

miqu gravatar image

The Internet only Sim cards from Vodafone Italy dont work. Had to configure the Internet by hand and of course didn'd find the configuring option without together.jolla.com which was hard to get to without Internet.

The setting I had to change was

Access point name: web.omnitel.it

BTW Either the long press is not used enough cause I didnt even think about pressing the mobile internet button with a long press or it is bad UX as a thing is hidden behind a thing that is active to regular press...

The Vodafone Italy sim cards with data, phone calls and txt messages work fine as I used that before with no troubles. So this problem is only with the Internet only sim cards.

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answered 2015-07-07 12:50:22 +0300

muchasuerte gravatar image

updated 2015-07-07 16:05:21 +0300

Settings not auto discovered
CoopVoce italian virtual provider use TIM mobile network

Provider: WEB CoopVoce
APN: web.coopvoce.it
user: (empty)
password: (empty)

name: CoopVoceMMS
type: GPRS
APN: mms.coopvoce.it
username: (empty)
password request: no
Password: (empty)
Auth: Normal
proxy port: 80
MMSC http://mms.coop.it/servlets/mms
safe connection: no
session mode: Permanente

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thanks, still not configured properly in latest sailfish os. the URL is broken, the new one is http://portale.coopvoce.it/web/assistenza/configurazioni-smartphone-tablet

c.la ( 2018-02-14 01:06:16 +0300 )edit

answered 2015-02-07 09:03:19 +0300

Christian W. gravatar image

Provider Name (MNVO): McSIM (which uses Vodafone)

Country: Germany

I had to change the APN name from access.vodafone.de to web.vodafone.de using Sailfish

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answered 2015-02-05 00:06:31 +0300

Huge problem with Bouygues Telecom provider b-and-you.fr, currently used in Switzerland (only Swisscom and Sunrise can be selected to begin with)

I tried any combination of the access data from below, all of which work fine on iphone, android, etc.

Why is it so difficult to get it running?


Remplissez les paramètres de l'APN : Nom : Bouygtel MMS APN : mmsbouygtel.com Proxy : Port : 8080 Nom d'utilisateur : Mot de passe : Serveur : MMSC : http://mms.bouyguestelecom.fr/mms/wapenc MMS Proxy : MMS Port : 8080 MCC : (sera rempli automatiquement, sinon entrer 208) MNC : (sera rempli automatiquement, sinon entrer 20) APN type : default,mms,supl <---- ce paramètre peut être différent suivant le modèle de téléphone, essayez avec ça pour l'instant, sans virgule entre les mots. Redémarrer le téléphone une fois l'APN créé et essayez de vous envoyer un MMS à vous-même.

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It now works, since I changed the Name from Bouygtel MMS to "Bouygues telecom".

Next time you guys design a menu, please don't hide the configuration behind something that you have to press long in order to access it. Why isnt this menu consistent with the pulley-menu, where you pull down in order to make changes or to add things?!

Chris Helskinki ( 2015-02-05 00:08:15 +0300 )edit

answered 2014-12-30 17:50:39 +0300

niwtro gravatar image

For BOB Austria the proxy ip has to be (not like in the BOB installation guide)

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answered 2014-09-10 14:57:17 +0300

Pyro gravatar image

updated 2014-09-10 15:01:51 +0300

I have a problem - I cannot add an access point or enable the mobile network. The press-and-hold solution doesn't work, it just stays "Disabled". Is there any workaround on how to add the settings through the terminal or whatever?

The settings:

  • Tele2 Latvija
    • APN: internet.tele2.lv
    • ID: wap
    • Password: wap
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answered 2014-09-09 10:16:52 +0300

this post is marked as community wiki

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2014-09-09 10:16:52 +0300

igor gravatar image
Country: Croatia
Operator: bonbon 
MMC: 219
MNC: 01
Security type: PAP
APN type: default, supl
APN protocol: IPv4
APN roaming protocol: IPv4
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Asked: 2013-12-25 10:55:44 +0300

Seen: 9,834 times

Last updated: Nov 20 '16