Ask / Submit

Did you have trouble with your Jolla not discovering GPRS/3G data settings?

asked 2013-12-25 10:55:44 +0200

updated 2014-01-07 11:07:26 +0200

mikelima gravatar image

To solve it:

Settings -> System settings -> Mobile network -> Tap-and hold the item just above Data roaming, select edit

If you had this problem, please report here:

  • The mobile provider name, the country
  • If you know the MCC/MNC, provide that
  • If you know what APN name should have been
  • URL to your mobile provider's info page on these kind of configuration issues
edit retag flag offensive close delete



Yeah, needed to go and type "internet" into the APN field for sonera in fi, — mind you my SIM is from the 90's :D (Tap-and-hold on a toggle? I'll find things like that, but not so sure I can find others who would...)

sp3000 ( 2013-12-25 14:15:39 +0200 )edit

Bob Austria (part of A1): bob

kelvan ( 2013-12-25 19:16:24 +0200 )edit

It's also necessary to allow roaming to connect to bob. Differ between roaming in your country and global is possible in every other system, why pushing us back to the stone age?

kelvan ( 2013-12-25 20:16:17 +0200 )edit

Yep mine (in the UK) detected the as the provider when it should have been Vodafone. User and pass were correct but the APN wasn't IIRC. For Vodafone monthly the APN should be "Internet"

steph ( 2013-12-25 21:55:58 +0200 )edit

for Bob Austira the link: sadly only in german

merlin1991 ( 2013-12-28 21:08:24 +0200 )edit

55 Answers

Sort by » oldest newest most voted

answered 2013-12-25 11:54:16 +0200

Cermit gravatar image

I had this problem, fixed it by setting APN manually:

Provider: Fyve/Vodafone Germany

working APN:

URL: (sorry, only german)

edit flag offensive delete publish link more

answered 2013-12-25 15:39:20 +0200

ingi gravatar image

My operator was not correctly discovered. I have telia (Sweden), which has APN, but the one that got discovered was The latter is a local provide whose services run on network but wont work if your SIM/number isn't theirs (of course). Changed it manually.

edit flag offensive delete publish link more


Had the same issue - Telia's support page with settings is here: Telia Support

Malakim ( 2013-12-27 19:02:23 +0200 )edit

Danish Telia didn't work neither.

cropas ( 2014-01-16 14:20:38 +0200 )edit

Same issue for me. Changed the setting by tap-and-holding the network toggle.

vattuvarg ( 2014-01-26 07:54:47 +0200 )edit

I have TeliaDK, but this solution seems not to work for me, though it was something TeliaDK also advised me to do.

Settings I was asked to do by Telia customer service via telephone: Setting ->mobile data-> internet name of access point: internet access point: Type: internet


And no mobile data still.

Halp plix!

MassiHannula ( 2014-03-20 18:12:44 +0200 )edit

answered 2013-12-25 15:44:04 +0200

hase5911 gravatar image

Same problem here. Manually entered:

For provider: Mobilcom /T-Mobile Germany

APN: internet.t-mobile

edit flag offensive delete publish link more

answered 2013-12-25 17:59:23 +0200

mikelima gravatar image

similar thing for me, for wind (Italy). Fixed by settung apn to, no user or password needed.

edit flag offensive delete publish link more



Same issue here: WIND - ITALY

MCC: 222
MNC: 88

APN: internet.wind


faenil ( 2013-12-31 19:11:03 +0200 )edit

i have TIM but i havent no MCC or MNC ....

michdeskunk ( 2014-01-17 09:12:48 +0200 )edit

I just can't connect using my new wind sim. Could you share your configuration? @mikelima

AnonUser4803 ( 2016-11-18 23:58:16 +0200 )edit

answered 2013-12-25 19:01:08 +0200

raven24 gravatar image

T-Mobile Austria APN: gprsinternet (see:

edit flag offensive delete publish link more

answered 2013-12-25 21:11:58 +0200

joaomg gravatar image

Same problem in Vodafone Portugal.

Use this settings, manual definition:


login: vodafone

password: vodafone

edit flag offensive delete publish link more

answered 2013-12-25 21:23:09 +0200

clau gravatar image

It appears that the auto-configuration feature for data connection does not work properly. I also had to manually edit the settings (iirc I had to set the APN manually).

edit flag offensive delete publish link more


How? Where can I give these settings to my Jolla? When I follow the guide above (Settings -> System settings -> Mobile network -> Tap-and hold the item just above Data roaming, select edit) the only things I can edit are: Connection Name Name of access point username password

---> No possibilty to enter MMC, MNC, PAP and APN-Type!!!!

steff ( 2014-01-03 13:35:25 +0200 )edit

answered 2013-12-25 21:32:16 +0200

ortylp gravatar image

updated 2013-12-25 23:12:44 +0200

Provider: Plus (prepaid) in Poland


edit flag offensive delete publish link more

answered 2013-12-25 22:35:21 +0200

redge73 gravatar image

updated 2013-12-26 19:04:43 +0200

Operator: Swisscom country: Switzerland MCC/MNC 228/01 APN name: url:

edit flag offensive delete publish link more


Swisscom did send me the configuration for Internet automatically. No manual configuration was necessary, but thanks anyway for the link.

Venty ( 2014-01-07 12:00:59 +0200 )edit

Swisscom 3G worked (for me) out-of-the-box. I did not need to touch anything to get 3G. Maybe i was lucky.

FlyingSheep ( 2014-01-18 22:36:20 +0200 )edit

thanks to Venty and FlyingSheep, it same for me but we just receive partial service are usable ! Not all settings are usable (MMS inexistant with Sailfish

redge73 ( 2014-01-19 04:43:39 +0200 )edit

answered 2013-12-26 12:26:04 +0200

phle gravatar image

For Telenor, Sweden:
By default, I got access point name (APN) glocalnet-something (Glocalnet uses Telenor's network).
(Can't remember if the default connection name was Internet or Mobile Network.)
Got helping hints from, and could then find my correct APN at Telenor's "Manuell inställning av APN" (in Swedish).

Connection name: Telenor Mobilsurf (this name doesn't really matter, so just choose something that's easy for you)
Access point name:
Type: Internet
username: (left blank)
password: (left blank)

edit flag offensive delete publish link more
Login/Signup to Answer

Question tools



Asked: 2013-12-25 10:55:44 +0200

Seen: 9,723 times

Last updated: Nov 20 '16