Black screen after trying to update [answered]
Hi
So I finally received a Jolla smartphone for work. It seemed nice and the reviews, which I saw, said it's nice, too. After having it for two hours now, it's as good as dead. One thing led to another, I guess. First, I needed Microsoft Exchange for my work e-mails, which I didn't find. Also, there was no update for the phone, it just didn't want to, so I followed Jolla's own instructions with the commands and all. It froze, tried again, it crashed. Ok, now the program didn't work, restarted the phone and there you go, black screen of death. Seriously guys, this is not ok. I'll at least try to make it work again following other instructions or something. All I wanted was a working smartphone that doesn't die in my hands after 2 hours and looks cool. Just looking cool won't do it.
https://jolla.zendesk.com/hc/en-us/articles/201836347-How-do-I-download-and-install-a-System-Update- instructions, tried to update from 1.0.2.5 to 1.1.2.16
How likely am I to recommend Jolla now? If you're thinking positive, then think again.
edit* https://together.jolla.com/question/22079/howto-all-computer-users-recover-or-reset-a-device-that-is-stuck-in-boot-loop/ did not work
I'm sending this phone back whereever it came from.