Ask / Submit
0

New phone, no mobile network connection [answered]

asked 2015-06-28 18:19:08 +0300

jpelfrene gravatar image

Hi all,

I recently bought a Jolla phone. Which I'm quite happy with, except that it just can't seem to connect to any mobile network. I just get the all-explaining message "Problem with connection" when trying to enable internet. It does recognize the presence of 4G network, and recognizes my Belgian Telenet-network (800 & 1800MHz). But then again "Problem with connection"... This is quite shitty, so would there be a solution? Or is it just my retarded country?

Thanks!

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by JSE
close date 2016-02-01 17:49:08.463420

1 Answer

Sort by » oldest newest most voted
1

answered 2015-06-28 19:58:20 +0300

Philippe De Swert gravatar image

updated 2015-06-28 20:03:02 +0300

Check in the settings if the access point is set correctly. There is a topic already here about how.

https://jolla.zendesk.com/hc/en-us/articles/202490128-Establishing-and-configuring-an-Internet-connection-Mobile-Data-and-WLAN-

edit flag offensive delete publish link more

Comments

1

Ahaa! Thank you.

For other Telenet users: the access point is: telenetwap.be

jpelfrene ( 2015-06-28 20:54:50 +0300 )edit

Question tools

Follow
1 follower

Stats

Asked: 2015-06-28 18:19:08 +0300

Seen: 269 times

Last updated: Jun 28 '15