trying to make a photo, nothing happens on tapping the trigger

asked 2015-06-29 15:48:50 +0300

arbyter gravatar image

hi all
usually i rarely use my phone.
But now i am back from holidays and am very frustrated about my jolla. Everyday at least one time i could not take a picture because there was no reaction when tapping the triggger button. When in this state, no tapping leads any reaction, no sliding down pulley menu is neither possible. But the device is not completley frozen, swiping to different screen still works.
In this state I cannot answer phonecalls, no pulley shows up. And the missed phonecall does not show up in the caller list.

After reboot, the phone worked again for some hours. Battery was allways loaded at least 20 %. Version:1.1.6.27

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Comments

1

There has been a hard to find bug related to an invisible keyboard which sounds like what happens to you there. Although I thought that was eliminated for that release you claim to be running. Also did you know you can use the volume buttons to make pictures too? Much easier than tapping the trigger on screen.

Philippe De Swert ( 2015-06-29 15:53:48 +0300 )edit

what about answering the call? No pulley shows up, it just rings. Is this the same issue?

arbyter ( 2015-06-29 18:10:18 +0300 )edit

yes, as that input area is "eaten up" by the unfortunately invisible keyboard

Philippe De Swert ( 2015-06-29 21:00:39 +0300 )edit

now even reboort doesnt help anymore. Cant answer calls, it just rings, nothing shows up.

arbyter ( 2015-06-30 10:33:21 +0300 )edit