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Should i buy a new Jolla if I want to have a new battery

asked 2015-06-30 14:52:19 +0200

ExPLIT gravatar image

updated 2015-06-30 14:52:40 +0200

Hello Sailors! I was "The first one and bought the Jolla in December 2013. I'm very happy with it, i also had Nokia 770, Nokia N810 Wimax, Nokia N900 and Nokia N9. Now i got my long awaited TOHKBD v2. Only my battery is now under 70% and lasts for around 10-15h of moderate use. What should i do, to get an fresh battery? Should i buy another Jolla to get a second battery? Ok, if it is so, i would buy a new one, but is it possible to get a discount code for the "first sailor" and TOHKBDv2 buyer, to get the second Jolla a bit cheaper ?

Thank you very much

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Comments

1

How can you see that the battery is only 70% of capacity?

PatsJolla ( 2015-06-30 15:00:37 +0200 )edit
6

With upower -d in terminal

ExPLIT ( 2015-06-30 15:25:25 +0200 )edit
7

The CSD-tool also shows info about the battery. You can access it from Settings -> System -> About product -> tap five times the SFOS version text - in case someone doesn't want to enable developer mode. :)

raketti ( 2015-06-30 15:28:48 +0200 )edit

Thanks. I have still 86% of capacity.

@Jolla: Why is this not part of the details in the battery screen within settings?

@raketti: wow very nice..It's like an easter egg, just why? why not showing this as normal menu item?

PatsJolla ( 2015-06-30 15:31:06 +0200 )edit

@PatsJolla - I don't think it's ment for every day users, that's why its a bit hidden. The info is however in the release notes though - if I remember correctly :)

raketti ( 2015-06-30 16:16:45 +0200 )edit

12 Answers

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32

answered 2015-07-01 09:36:01 +0200

Nieldk gravatar image

Jolla cant really be proud of this situation. I have two phones, one battery is already dead. Now, we are beginning to see all batteries reaching EOL I believe, it is not acceptible in my opinion that Jolla didnt resolve the battery (and other) issues by now. Honestly, I am seriously considering this situation and evaluating wheter to sell my devices, including the already ordered tablet. My N9's are still doing good, and I can still get batteries (even though from China).

In case you want to raise awareness, please to retweet what I wrote on Twitter. Ii think it is time for a bit of noise.

https://twitter.com/nieldk/status/615120919984533504

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4

I already contacted various "Verbraucherschützer" (consumer protections) which are operating EU wide. Should be enough raised awareness... ;) And in case it's not I'm planning to talk about that when I visit my lawyer next time (don't want to waste money on that while my battery is still fine).

//EDIT: So @Jolla Oy: When you get some mails next days/weeks you know why...

V10lator ( 2015-07-01 12:17:34 +0200 )edit
17

answered 2015-08-03 12:31:53 +0200

ExPLIT gravatar image

Now me can mark this issue as solved. We have HTC D310 Batteries, which are 100% compatible with Jolla JP-1301. Same size, same capacity (2100 mAh), same charging Voltage. I purchased one PolarCell Battery.

http://www.ebay.de/itm/PolarCell-Akku-HTC-Desire-310-D310N-B0PA2100-BA-S960-Accu-Acku-Batterie-Battery-/371361256231?hash=item5676db1327

image description

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Comments

1

Marked for future use... please update how it works so we can order too

PatsJolla ( 2015-08-03 13:56:21 +0200 )edit

Hello, Another brand who makes replacement batteries for HTC 310 is Cameron Sino. You can buy them at Amazon. http://www.amazon.co.uk/vintrons-Replacement-Battery-Desire-D310/dp/B00XKN6SFU/ref=sr_1_4?ie=UTF8&qid=1438619189&sr=8-4&keywords=htc+310+replacement+battery If you go to the website of Cameron Sino and search for the replacement battery (CS-HTD310XL) the specs seem quite the same as these for Jolla Phone.

Hans ( 2015-08-03 19:28:14 +0200 )edit
13

answered 2015-07-01 09:11:17 +0200

ExPLIT gravatar image

They don't have any spare to sell and the don't have money to produce some. It's sad but i understand it. Maybe we should start crowdfounding compaign to produce a small batch, maybe 1000pieces....

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5

It should not be so difficult to order some batteries to the manufacturer that produced them. If not, there are enough battery manufacturers in the world (mostly chinese) that would be glad to produce them.

lupastro ( 2015-07-01 09:29:44 +0200 )edit
9

So they have enough money to happily produce phones with batteries (the date behind my battery tells my device was produced 2015) but not enough to produce batteries without phones? And they are pulling batteries out of their a**es when somebody sends in a phone to get a new battery? Sorry, that doesn't make any sense at all.

V10lator ( 2015-07-01 12:12:19 +0200 )edit

Really? Manufacturing 2015? Mine is 12/2013...

lupastro ( 2015-07-01 12:20:16 +0200 )edit

MFG Date: 01.2015

Can't show you a picture atm as the cam build into the phone is the only one available.

V10lator ( 2015-07-01 12:22:51 +0200 )edit

Mine was replaced (bad Antenna) and the replacement says MFG Date 12.2014. Before, I had one of the First Ones.

Venty ( 2015-07-01 13:47:06 +0200 )edit
8

answered 2015-07-01 08:55:12 +0200

AlexE gravatar image

It's realy sad that Jolla is not able to sell battery's...

:-(

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Comments

3

It's really sad that there's no comment from jolla :(

Reodor ( 2015-07-02 20:20:37 +0200 )edit

not only sad but rather pathetic.

late88 ( 2015-07-08 17:44:32 +0200 )edit
8

answered 2015-07-01 09:17:31 +0200

AlexE gravatar image

I don't know anything about their financial situation but this makes no difference for the customer.

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3

answered 2015-07-03 13:53:45 +0200

ozzi gravatar image

This is a issue since day one. Please try to make batteries available!!

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3

answered 2015-07-03 19:01:17 +0200

Niju gravatar image

As an EE, these battery mods are making me very uncomfortable! These are Lithium batteries we are talking about with very particular voltage/current sensing circuits, generally tailored for specific applications. Look up exploding lithium phone batteries on YouTube to see what could happen, perhaps leaning towards unlikely but still very possible.

BE CAREFUL!!!

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2

answered 2015-06-30 17:15:08 +0200

Giacomo Di Giacomo gravatar image

If you just have to replace your phone, you should better try one of these first: https://together.jolla.com/question/65826/compatible-spare-battery/ https://together.jolla.com/question/67961/warranty-void-dangerous-just-found-compatible-spare-battery-for-jolla/

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2

answered 2015-07-03 12:24:05 +0200

ExPLIT gravatar image

Thank you very much Giacomo, i will try to find this one: RC0603FR-0710KL Surface Mount Thick Film Resistor, RC Series, 10 kohm, 100 mW, ± 1%, 50 V, 0603 [1608 Metric] image description

I hope, this one is the right one...

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Comments

Yes, it is right. Incidentally, the one shown is the same size but a different value, 18.2 kOhm. The 10k should be marked 103. 1002 or 01C. Anyway look inside the battery before, it depends on what is on the battery PCB.

Giacomo Di Giacomo ( 2015-07-03 16:15:39 +0200 )edit

By the way you can find them easily on eBay, they are dirt cheap (you can take 1000 with one euro if you take a full reel).

Giacomo Di Giacomo ( 2015-07-03 16:17:45 +0200 )edit
1

answered 2015-07-01 01:19:26 +0200

ExPLIT gravatar image

I thinked about buying this Huawei Battery, but as we know now, the charging voltage is 4,2V (Jolla Original 4,37V) so the battery can blow/burn/explode (theoreticaly). Also the warranty will be void. And the Huawei battery is smaller than the original Jolla battery, so i would get the same 70%, which i have now.

I think, the only solution, what jolla can give us in this case is - buy another jolla and have a spare battery / display / other parts...

But I think, here should Jolla give us an discount code, for people who have alredy buyed an Jolla and want only a new one because of the spare parts / battery.

What are you think about it, Jolla Oy?

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To be fair the Huawei battery would give you 85.7143 %, so more than your original battery atm.

Or they could sell the batteries separate and keep the spare parts for themselves. If I where you I wouldn't buy a new phone, not even with a discount code. Instead I would try to RMA the battery only. After all when you send in the phone they'll just change battery for you, so a direct RMA should be cheaper for them.

//EDIT: And if they refuse to do that tell them you're out of warranty but none the less all you want is a new battery so if they can't manage to offer it other than by sending in the phone shipping + handling + downtime should be paid by them. If you're good the downtime is just as expensive as a new battery. I mean your Jolla is your business phone, isn't it...? ;)

V10lator ( 2015-07-01 05:21:40 +0200 )edit

I have the same problem (my battery does not last longer than 6 hours). I did a crosscheck with the battery of a friend's Jolla, and it works flawlessly. He has problems with my battery, too. Therefore it is pretty clear that my battery is dying. I already tried an RMA for the battery only. It does not work. The phone has to be sent also. To be honest, I do not want to "loose" my phone for two weeks because of this reason....

lupastro ( 2015-07-01 09:27:33 +0200 )edit
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Asked: 2015-06-30 14:52:19 +0200

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Last updated: Aug 03 '15