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Should i buy a new Jolla if I want to have a new battery

asked 2015-06-30 14:52:19 +0300

ExPLIT gravatar image

updated 2015-06-30 14:52:40 +0300

Hello Sailors! I was "The first one and bought the Jolla in December 2013. I'm very happy with it, i also had Nokia 770, Nokia N810 Wimax, Nokia N900 and Nokia N9. Now i got my long awaited TOHKBD v2. Only my battery is now under 70% and lasts for around 10-15h of moderate use. What should i do, to get an fresh battery? Should i buy another Jolla to get a second battery? Ok, if it is so, i would buy a new one, but is it possible to get a discount code for the "first sailor" and TOHKBDv2 buyer, to get the second Jolla a bit cheaper ?

Thank you very much

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Comments

1

How can you see that the battery is only 70% of capacity?

PatsJolla ( 2015-06-30 15:00:37 +0300 )edit
6

With upower -d in terminal

ExPLIT ( 2015-06-30 15:25:25 +0300 )edit
7

The CSD-tool also shows info about the battery. You can access it from Settings -> System -> About product -> tap five times the SFOS version text - in case someone doesn't want to enable developer mode. :)

raketti ( 2015-06-30 15:28:48 +0300 )edit

Thanks. I have still 86% of capacity.

@Jolla: Why is this not part of the details in the battery screen within settings?

@raketti: wow very nice..It's like an easter egg, just why? why not showing this as normal menu item?

PatsJolla ( 2015-06-30 15:31:06 +0300 )edit

@PatsJolla - I don't think it's ment for every day users, that's why its a bit hidden. The info is however in the release notes though - if I remember correctly :)

raketti ( 2015-06-30 16:16:45 +0300 )edit

12 Answers

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17

answered 2015-08-03 12:31:53 +0300

ExPLIT gravatar image

Now me can mark this issue as solved. We have HTC D310 Batteries, which are 100% compatible with Jolla JP-1301. Same size, same capacity (2100 mAh), same charging Voltage. I purchased one PolarCell Battery.

http://www.ebay.de/itm/PolarCell-Akku-HTC-Desire-310-D310N-B0PA2100-BA-S960-Accu-Acku-Batterie-Battery-/371361256231?hash=item5676db1327

image description

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Comments

1

Marked for future use... please update how it works so we can order too

PatsJolla ( 2015-08-03 13:56:21 +0300 )edit

Hello, Another brand who makes replacement batteries for HTC 310 is Cameron Sino. You can buy them at Amazon. http://www.amazon.co.uk/vintrons-Replacement-Battery-Desire-D310/dp/B00XKN6SFU/ref=sr_1_4?ie=UTF8&qid=1438619189&sr=8-4&keywords=htc+310+replacement+battery If you go to the website of Cameron Sino and search for the replacement battery (CS-HTD310XL) the specs seem quite the same as these for Jolla Phone.

Hans ( 2015-08-03 19:28:14 +0300 )edit
1

answered 2015-07-03 19:27:41 +0300

Pikku-Y gravatar image

Finnish customers have an option to buy battery from optima service, but they charge 50 euros plus postage. Atleast the price was something like that last christmas... dunno if they have put a higher price later on.

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I couldn't find it really but google lead me to this http://mobylife.com/en/. Is it this one? Unfortunately on the page I neither can find details about Jolla nor prices for batteries.. Do you have a better link maybe?

PatsJolla ( 2015-07-03 21:33:46 +0300 )edit

I asked the company direcly by email. It seems that they have changed name from Optima to Mobylife. Try sending them an inquiry huolto@mobylife.fi.

In february the price was the following (by post 62.50 inside finland and or direcly from their shop 50e).

Pikku-Y ( 2015-07-05 18:18:00 +0300 )edit
3

answered 2015-07-03 19:01:17 +0300

Niju gravatar image

As an EE, these battery mods are making me very uncomfortable! These are Lithium batteries we are talking about with very particular voltage/current sensing circuits, generally tailored for specific applications. Look up exploding lithium phone batteries on YouTube to see what could happen, perhaps leaning towards unlikely but still very possible.

BE CAREFUL!!!

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3

answered 2015-07-03 13:53:45 +0300

ozzi gravatar image

This is a issue since day one. Please try to make batteries available!!

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2

answered 2015-07-03 12:24:05 +0300

ExPLIT gravatar image

Thank you very much Giacomo, i will try to find this one: RC0603FR-0710KL Surface Mount Thick Film Resistor, RC Series, 10 kohm, 100 mW, ± 1%, 50 V, 0603 [1608 Metric] image description

I hope, this one is the right one...

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Yes, it is right. Incidentally, the one shown is the same size but a different value, 18.2 kOhm. The 10k should be marked 103. 1002 or 01C. Anyway look inside the battery before, it depends on what is on the battery PCB.

Giacomo Di Giacomo ( 2015-07-03 16:15:39 +0300 )edit

By the way you can find them easily on eBay, they are dirt cheap (you can take 1000 with one euro if you take a full reel).

Giacomo Di Giacomo ( 2015-07-03 16:17:45 +0300 )edit
32

answered 2015-07-01 09:36:01 +0300

Nieldk gravatar image

Jolla cant really be proud of this situation. I have two phones, one battery is already dead. Now, we are beginning to see all batteries reaching EOL I believe, it is not acceptible in my opinion that Jolla didnt resolve the battery (and other) issues by now. Honestly, I am seriously considering this situation and evaluating wheter to sell my devices, including the already ordered tablet. My N9's are still doing good, and I can still get batteries (even though from China).

In case you want to raise awareness, please to retweet what I wrote on Twitter. Ii think it is time for a bit of noise.

https://twitter.com/nieldk/status/615120919984533504

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4

I already contacted various "Verbraucherschützer" (consumer protections) which are operating EU wide. Should be enough raised awareness... ;) And in case it's not I'm planning to talk about that when I visit my lawyer next time (don't want to waste money on that while my battery is still fine).

//EDIT: So @Jolla Oy: When you get some mails next days/weeks you know why...

V10lator ( 2015-07-01 12:17:34 +0300 )edit
8

answered 2015-07-01 09:17:31 +0300

AlexE gravatar image

I don't know anything about their financial situation but this makes no difference for the customer.

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13

answered 2015-07-01 09:11:17 +0300

ExPLIT gravatar image

They don't have any spare to sell and the don't have money to produce some. It's sad but i understand it. Maybe we should start crowdfounding compaign to produce a small batch, maybe 1000pieces....

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5

It should not be so difficult to order some batteries to the manufacturer that produced them. If not, there are enough battery manufacturers in the world (mostly chinese) that would be glad to produce them.

lupastro ( 2015-07-01 09:29:44 +0300 )edit
9

So they have enough money to happily produce phones with batteries (the date behind my battery tells my device was produced 2015) but not enough to produce batteries without phones? And they are pulling batteries out of their a**es when somebody sends in a phone to get a new battery? Sorry, that doesn't make any sense at all.

V10lator ( 2015-07-01 12:12:19 +0300 )edit

Really? Manufacturing 2015? Mine is 12/2013...

lupastro ( 2015-07-01 12:20:16 +0300 )edit

MFG Date: 01.2015

Can't show you a picture atm as the cam build into the phone is the only one available.

V10lator ( 2015-07-01 12:22:51 +0300 )edit

Mine was replaced (bad Antenna) and the replacement says MFG Date 12.2014. Before, I had one of the First Ones.

Venty ( 2015-07-01 13:47:06 +0300 )edit
8

answered 2015-07-01 08:55:12 +0300

AlexE gravatar image

It's realy sad that Jolla is not able to sell battery's...

:-(

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3

It's really sad that there's no comment from jolla :(

Reodor ( 2015-07-02 20:20:37 +0300 )edit

not only sad but rather pathetic.

late88 ( 2015-07-08 17:44:32 +0300 )edit
0

answered 2015-07-01 08:36:05 +0300

ExPLIT gravatar image

Thanks for the answer V10lator, the problem with the RMA is - i must to send my phone to Finnland, and this is no go for me. Better, i buy the new one. I can't live 2 or 3 weeks with my second phone (Nokia 515 DualSim) Go back to Nokia N900 is also not really sexy...

So to send the phone to RMA, only because the battery has 70% is not real a solution for me. So much more options, i didn't really have.. Yes i use my Jolla as my main business smartphone...

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So you have negative business impact cause of their battery business... They should have to pay for that (in case you send in your phone).

V10lator ( 2015-07-01 12:14:49 +0300 )edit
7

Point out that their own website continues to advertise the phone as having "(u)ser-replaceable battery" , and that this would seem to be illegal advertising if the only way you can get a new battery is to RMA the phone. I'd love to hear their current response to that.

strongm ( 2015-07-01 15:14:47 +0300 )edit
2

Well, you can send your old phone once you've got the new one. :-) I'd just live with a non-original battery though. Myself, I hacked a high quality Galaxy S3 battery to fit the Jolla and it works fine, provided you have some hand skills. As a last resort, you could try removing the cell from your Jolla battery and replace it with a cell from a Galaxy S3 battery. The size is the same. The risk in this is that if you rip off your battery's top and then you cannot solder the S3 cell you are left without a phone. Finally, you can also take any kind of battery that fits the slot (including the S3 one) and solder it to the Jolla terminals.

Giacomo Di Giacomo ( 2015-07-01 18:53:34 +0300 )edit
1

And believe me, Giacomo is my last resort when it comes to batteries! :)

lakutalo ( 2015-07-01 21:59:54 +0300 )edit

I opened a ticket on the zendesk, and they answered me:

"Currently we have no spare batteries available. However, we will escalate this to see if there's something we could do"

If they would not send (or sell) me a new battery nor give me an discount for the new Jolla i will probably try to do the Samsung Galaxy S3 Battery Hack by Giacomo.

And Yes, Jolla Battery Business is very bad for us (as their customers and supporters of the Sailfish Plattform), but i will not go for another mobile.

Because there arn't any alternatives on the market. Jolla is the 1 consequent Linux Smartphone in 2015. Android / BB10 / iOS / Windows Phone is no option for me. So i will stay with my Jolla. If they don't give us batteries, we will hack (it's not a first time, that N900/N9/Jolla Users need to make a workaround if something not working...I mean WhatsUp... ;-)

ExPLIT ( 2015-07-03 11:36:35 +0300 )edit
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Asked: 2015-06-30 14:52:19 +0300

Seen: 3,742 times

Last updated: Aug 03 '15