Ask / Submit

Revision history [back]

click to hide/show revision 1
initial version

posted 2014-02-07 00:03:56 +0300

Bug: Calendar invitation breaks office 365 exchange sync

If I receive a calendar invitation to my office 365 account, Jolla does not sync the account anymore. After trying for a long while it just says "Problem with sync". Accepting the invitation and disabling calendar synchronization from options makes the sync work again i.e. syncing just emails and contacts works after invitation is removed from inbox. Also when I remove the event from the calendar via web ui, the syncing starts to work again.

I tried this also with live.com account, and the problem does not exist there, so this is somewhat specific to office 365.

Here is how I tested this:

  • Send invitation from live.com account to office 365 address -> Sync stops working. "Problem with sync"
  • Disable calendar synchronization for office 365 account -> Sync is still not working. "Problem with sync"
  • Accept the invitation from office 365 web ui (the invitation mail is moved to trash) -> Sync starts to work again.
  • Enable office365 calendar synchronization -> Sync stops working again. "Problem with sync"
  • Delete ("Decline") the event from office 365 -> Sync starts to work again.

I tried turning off provisioning but it didn't help. I tried removing the calendar database files but it didn't help. I tried removing the account and everything related to it and then creating the account again, but it didn't help. I even tried factory reset while debugging this problem, so this shouldn't be caused by me messing around with command line (it might still be possible though :). Having an invitation in inbox or event to which I'm invited in calendar just breaks synchronization. Is my Jolla / office 365 / me doing something weird, or is someone else having this kind of problem?

Bug: Calendar invitation breaks office 365 exchange sync

If I receive a calendar invitation to my office 365 account, Jolla does not sync the account anymore. After trying for a long while it just says "Problem with sync". Accepting the invitation and disabling calendar synchronization from options makes the sync work again i.e. syncing just emails and contacts works after invitation is removed from inbox. Also when I remove the event from the calendar via web ui, the syncing starts to work again.

I tried this also with live.com account, and the problem does not exist there, so this is somewhat specific to office 365.

Here is how I tested this:

  • Send invitation from live.com account to office 365 address -> Sync stops working. "Problem with sync"
  • Disable calendar synchronization for office 365 account -> Sync is still not working. "Problem with sync"
  • Accept the invitation from office 365 web ui (the invitation mail is moved to trash) -> Sync starts to work again.
  • Enable office365 calendar synchronization -> Sync stops working again. "Problem with sync"
  • Delete ("Decline") the event from office 365 -> Sync starts to work again.

I tried turning off provisioning but it didn't help. I tried removing the calendar database files but it didn't help. I tried removing the account and everything related to it and then creating the account again, but it didn't help. I even tried factory reset while debugging this problem, so this shouldn't be caused by me messing around with command line (it might still be possible though :). Having an invitation in inbox or event to which I'm invited in calendar just breaks synchronization. Is my Jolla / office 365 / me doing something weird, or is someone else having this kind of problem?