Will Jolla phones still be delivered?

asked 2015-09-07 11:07:16 +0200

PureTryOut
368 ●13 ●16 ●26

Last thursday night I gladly found out I could still order the Jolla Phone on Jolla's site, so I did.

Now I checked the site this morning for progress towards my order, and found out the store is out of stock. Not sure if this was also the case last thursday and I just missed it, I'm wondering if my order will ever arrive. I have no indication of progress towards my order (shipped or not) either.

Should I get it refunded, and if so how? Or will my order still be send and should I just have patience? My old phone broke so I kind of need a new phone.

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Hi @PureTryOut

you should contact them via the zendesk, I'm sure you will get some support!

damourti ( 2015-09-07 11:19:29 +0200 )edit

If you recieved an order confirmation after your check out, all should be fine! As damourti already stated, here is the according faq page with contact link: https://jolla.zendesk.com/hc/en-us/articles/201439407-I-have-not-received-my-order-confirmation

mosen ( 2015-09-07 11:21:57 +0200 )edit

@mosen I did get an order confirmation, so I guess I was in time. I'll still contact them as @damourti suggested. Thanks both!

PureTryOut ( 2015-09-07 11:47:45 +0200 )edit

answered 2015-09-07 15:04:29 +0200

Giacomo Di Giacomo

8691 ●117 ●144 ●160

updated 2015-09-07 15:05:02 +0200

If you purchased it and nobody told you otherwise, you will get it. Anyway, Jolla with Angry Birds Stella is available again now. Amazon.it lists Jolla available starting 14 September. I guess they are just waiting for a new batch.

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@Giacomo: "I guess they are just waiting for a new batch." Yup, that's the optimistic way. An other one would be "Well, my Jolla phone is now a collector's item".

Anyway, as Jolla has moved away from hardware business, I doubt there will be an other batch. I would rather expect SFOS to be officially ported to other manufacturers' devices. The sooner the better.

objectifnul ( 2015-09-07 17:02:37 +0200 )edit

I don't see why Jolla should not manufacture any more phones since a) there's demand for them, b) non-recurring costs are zero, c) they are currently the only device running the OS they are developing.

Giacomo Di Giacomo ( 2015-09-07 17:12:57 +0200 )edit

Wait and see. I hope I'm wrong.

objectifnul ( 2015-09-07 17:14:48 +0200 )edit

Well it seems that the 'Jolla & Angry Birds Stella' is in stock again. :)

Alex ( 2015-09-07 17:21:01 +0200 )edit

Ok they are out of stock again :D

Alex ( 2015-09-07 21:46:09 +0200 )edit

Will Jolla phones still be delivered?

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