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17

Paid Updates to support Development - what do you think?

asked 2015-11-19 23:10:33 +0200

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updated 2015-11-21 19:12:21 +0200

shfit gravatar image

Hi everyone,

as we all know by now, Jolla is curretly facing financial problems. In order to secure some revenue, would you be open to paying for updates, instead of getting them for free? What do you think? Any other ideas on how to keep the ship afloat?

P.d. I want to thank all sailors for all their work and effort. I really like my phone. Thanks!

Edit 2015-11-20: Thanks for all the great aswers everyone. After reading all of the arguments posted here I decided that this might not be such a good idea. I agree that this would only promote fragmentation and be harmful on the long run. I think the most realistic solution would be for Jolla to focus on delivering a stable OS, nothing more and nothing less, for free, while generating revenue from paid apps/harbour transactions and additional services (f.e. Alien Dalvik, buissness solutions, etc. ). Sailfish OS should be open sourced to widen its adoption and improve community involvement. Thats my current opinion. Thanks for the brainstorming guys. Cheers!

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Comments

3

I would be open to pay for upgrades. A possible solution would be a subscription model, for example a one-year subscription for getting updates. I think that might not be too hard to implement into the currently available infrastructure.

wanderer ( 2015-11-19 23:33:53 +0200 )edit
2

They most likely need (much) more money than that. And the OS, I think, would need to be completely open to follow such a future. Difficult.

chappi ( 2015-11-19 23:49:08 +0200 )edit
22

Look... I've supported Jolla by buying the phone (First One) as well as the tablet. The deal was that this allows Jolla to keep developing the OS by getting real user data and feedback. Paying for updates seems like paying extra for fixing something that wasn't complete to begin with.

I think Jolla should be more creative and commercial in finding a scalable and repeatable business model. I don't think selling licenses will really work, since manufacturers can get Android free of charge. Why pay to equip the phone with an OS that is still less functional/attractive for the average person?

So, Jolla should come up with ways to increase the value of the OS to the end user, which allows hardware manufacturers to sell more units.

They could for example sell a secure mailbox.org account with the phone and take a bit of revenue there. Paid apps and in-app purchases are a no-brainer. They never really got around to monetizing the TOH idea with branded or exclusive content. Etc. Etc.

I would be willing to pay for services like these, but not for OS updates.

bilgy_no1 ( 2015-11-19 23:57:18 +0200 )edit
11

We're getting into some paranoia. Once again. Jolla is a company, not Open Source project that needs donations to survive. It was their decision to do things the way they decided to do. As bilgy_no1 said. I bought the phone, bought the other half. Would probably buy bunch of other half more if they were something more than colourful plastic covers I can print on my printer. There is million ways to get revenue, jolla did not do anything. Phone, few extra other half (mostly out of stock). Not even batteries. Not to mention only promises about open sourcing Sailfish. Why should I pay extra money now?!

Paid updates?! That would be very unlike indeed.

muppeth ( 2015-11-20 02:58:06 +0200 )edit
10

I would clearly prefer to pay for some apps ...

stephan ( 2015-11-20 10:21:25 +0200 )edit

9 Answers

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19

answered 2015-11-20 12:55:53 +0200

Moo-Crumpus gravatar image

Pay for extra support: yes. Pay for updates: no. Pay for sprecial apps or special service. yes.

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Also we never got that cloud service we have been promised.

Macilaci457 ( 2015-11-20 15:54:59 +0200 )edit
13

answered 2015-11-20 00:07:01 +0200

coderus gravatar image

If paid, then not updates, but early access to updates :)

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1

Or a way to opt out, like all those "give me my OS 1.0 back" Luddites ;)

Either way, too slow. I am fine with a subscription model but if Jolla does not collect some money right now, there won't be any updates to pay for.

pichlo ( 2015-11-20 00:20:26 +0200 )edit
1

@picholo: You have just kinda described something slightly similar to the enterprise Linux model - paying a subscription for assurance that the API/ABI stays stable while getting fixes, security fixes, new hardware enablement and selected new features.

Not sure how would this work in the mobile space and if someone tried it yet.

MartinK ( 2015-11-20 00:46:43 +0200 )edit
1

@coderus you mean early adopters that suppose to hunt for bugs should now pay for this?!

muppeth ( 2015-11-20 03:09:09 +0200 )edit

nowadays EA not hunting any bugs. Exactly same version is being available as release. Jolla have cbeta team for testing new releases month before early adopters.

coderus ( 2015-11-20 11:58:41 +0200 )edit
2

@coderus but then why have the whole early adopters update? Yet another feature that makes no sense besides some marketing blah. Why not push it straight to everyone? On the other hand, if they want to save up some money they should either get rid of their beta testers or put them to more productive use, and let community do the testing for them.

muppeth ( 2015-11-20 12:06:07 +0200 )edit
6

answered 2015-11-20 16:00:09 +0200

Macilaci457 gravatar image

When people would pay for updates, they would want to control what those updates going to be. That is something that could not be fulfilled ever.

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Not necessarily. You have an anti-virus software on your PC, don't you? Well, you should (no, running Linux does not make you immune).

An anti-virus is an excellent example of a subscription model. No subscription, no updates. Yet you do not have any say in what should be in those updates.

The sad reality of Jolla is that everyone wants to meddle so I expect there would be throngs of users wanting to dictate what should be in the updates. Jolla has to be strong to resist that pressure.

pichlo ( 2015-11-20 17:58:24 +0200 )edit
1

When I bought 'open source', 'poeple powered' phone no-one mentioned paid updates (i think the most idiotic think someone could think of while launching a such startup btw). If that would become real we could forget about open-source sailfishOS.

And Anti-virus software is imo the worse example. First of I would never trust closed source security solution, simply because you don't know how secure that solution is. Secondly you dont know what exactly your update does. And Third of all creating perfect anti-virus is the worst thing those companies could do for their business, therefor they will always be buggy so that there is always need to make more updates and cash-in more.

muppeth ( 2015-11-20 18:32:27 +0200 )edit

I did not say I agree with the idea of paid updates. I just provided an example where it works and the user does not get to manipulate the producer like you suggested. I thought that was your main objection.

Regarding the anti-virus, I am sorry but you do not know what you are talking about. I used to work for an AV company (please note the past tense: I do not work there any more and have no incentive to defend them other than for the sake of truth). The "anti-virus conspiracy" is very popular amongst the naiive masses but total rubbish. But feel free to entrust your PC to an open-source anti-virus software. It is worth less than the money you pay for it :)

pichlo ( 2015-11-20 21:21:32 +0200 )edit

@pichlo In your example users don't get to see what the software does so obviously they cannot manipulate producer. Also it's a different culture where there is no community oriented collaboration between company and their customers.

Regarding the anti-virus thing. Of course my post was a bit exaggerated, but it comes form the fact, of the software being closed. That is why people come up with 'conspiracy' theories. And it is not only about Anti virus.

As for ClamAV, 90% of emails around the world is scanned by it.

muppeth ( 2015-11-20 21:50:41 +0200 )edit

yes, you are right

shfit ( 2015-11-21 19:16:08 +0200 )edit
6

answered 2015-11-20 17:26:57 +0200

NeWin gravatar image

Paying for an update is a terrible Idea because some user will not want to pay so developers will have to support multiple version of the OS (and you will see the same hell than android with all those version...). but another Idea could be interesting is a "jolla premium" user with for example: - early access for update (like mentioned before) - extended support - extended condition for the guarantee (like apple care)

An other Idea to assure a revenue could be to do exactly the same as apple did with its new month subscription to always have the newest phone.

Because the community is really generous a monthly donation could be also somewhat efficient.

Another solution is to add a system to pay something on the store but this is another big topic

Anyway in all cases as a part of the community I can say that I am very happy to contribute but contributing is not the only way to help. And we want to help, we want to make you succeed, we want Jolla to be the third OS! So please ! give us more ways to help ! If you had problems with shipping your tablet you just had to ask more money from us like protonmail did when they were Ddosed... We are here to support you Jolla, just ask.

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5

answered 2015-11-20 12:29:31 +0200

Fellfrosch gravatar image

updated 2015-11-20 12:30:47 +0200

Why not pay for Sailfish OS at all. What I mean is why don't they put their focus on as many interesting phones on the market as it is possible. Just offer Sailfish for many different already available phones. I for myself would love to see Sailfish on the new Blackberry Priv. A brilliant form factor and nice specs, but absolutely the wrong OS. I would pay easily 100 € for Sailfish OS to run on that device - but full Sailfish with Android support (I unfortunatly need it still for some things. Luckily just apps from fdroid but still...) Maybe this would be an option to generate money.

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There the problem with this business model is directly clear. I like the idea of the Blackberry Priv (privacy, rapid updates and patches, clean version of Android i.e. no bloat), but don't like the hardware at all (that keyboard looks like the worst possible way to implement a qwerty keyboard on a phone + it's very expensive). There's an enormous amount of differentiation in Android hardware and many individual preferences, so Jolla would have to spend enormous amounts of time porting Sailfish to a specific phone to maybe sell a small number of licenses.

bilgy_no1 ( 2015-11-20 13:29:58 +0200 )edit
1

I think you got me wrong. My Idea is not offer Sailfish for all the Phones on the market, but for a wide range. What means to focus on different phones let me say the Priv as an example for an expensive one with hardwarekeyboard, but also we need a small cheap one with a small formfactor, one cheap one with a large screen and the same one in the mid price range and also for the high price range. So all in all not more than 6 to 10 phones. Just that there is a phone for every like and purse.

Fellfrosch ( 2015-11-20 16:49:52 +0200 )edit

I like this idea +1

shfit ( 2015-11-21 19:15:43 +0200 )edit
4

answered 2015-11-20 19:04:13 +0200

cocovina gravatar image

Totally disagree!

This totally denies the initial Jolla/SFOS idea.

If pay for something, so applications and/or Android support as extra licence in SFOS.

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3

answered 2015-11-20 12:37:33 +0200

tortoisedoc gravatar image

The problem appears to be bigger than just funding; look at all the unhandled support cases.

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1

well what would you expect, when half of the staff doesn't get wages.

Fellfrosch ( 2015-11-20 12:58:39 +0200 )edit
1

how long has that been the case?

tortoisedoc ( 2015-11-20 15:08:53 +0200 )edit
1

who really knows???

Fellfrosch ( 2015-11-20 16:34:10 +0200 )edit
2

answered 2015-11-20 11:03:07 +0200

kayoux gravatar image

i don't want paid for update, especially when it solve bug. (but if it's the only solution for save SFOS, i will do it). maybe jolla can sale "premiums apps" like better callendar, better rss integration.... jolla can sale Android support for community port (this can solve the HW problem) and maybe other futur non-essential features (like secur mailbox, as say bilgy) sorry for my poor english

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0

answered 2015-11-20 15:46:41 +0200

lakutalo gravatar image

updated 2015-11-20 15:50:11 +0200

It is a nice idea, but: This really depends on how much you and the others would like to pay, and that would probably sum up to one drop in the ocean now. Just think of maybe 10€/y for about 50,000 users - and that's far too optimistic, since it excludes all the bureaucracy and the fact that a lot of not-so-interested phone owners would simply stop to update their phone, eventually bartering it for some other phone. So after all, this rather sounds like a disservice for Jolla at the present circumstances.

As you've asked for an idea, I've posted a suggestion for a mid to long-term solution here.

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Asked: 2015-11-19 23:10:33 +0200

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Last updated: Nov 21 '15