asked 2017-03-22 23:30:44 +0300
Hello,
Since a few days my phone refuse to charge. I changed the battery to an HTC-compatible one as described in another question, but it’s now empty and my phone now show 0 % of charge, but I plugged it at 3 %.
The LED was red blinking during about five minutes when I de-plug/re-plug it, and it’s yellow steady now. But I still can’t power it on.
Any idea?
answered 2017-03-23 18:27:10 +0300
Got myself an HTC compatible battery just like you, and at times, quite often actually when I try to charge the phone, it will report an inability to charge, it has to do with the voltage of the battery which somehow differs from the original Jolla battery. When that happens, the solution actually is to switch off the device then plug it for charge, the moment it starts charging you can power it back up and it will continue charging. As I said, tried a lot of things this is the only way I get it to charge. This problem is not caused by Jolla, it is the fault of the non compatibility of the HTC battery.
I’m used to charge my phone when it is powered off because of low battery (3 %). Do you think it is a better idea to power it off at about 5 or 10 % and charge it at this point?
SwordArMor ( 2017-03-23 19:35:00 +0300 )editLike @pawel pointed out, allowing the battery to show the low battery notification reduces the lifetime of the battery. On power off, the device charges the battery faster, but as you know you can't use the device at that time. I only suggested that remedy to this problem I think is only related to this HTC battery
DameCENO ( 2017-03-24 13:05:29 +0300 )editAsked: 2017-03-22 23:30:44 +0300
Seen: 389 times
Last updated: Mar 23 '17
Are you using the original charger ?
Have you tried charging it using a computer ?
ced117 ( 2017-03-23 08:54:41 +0300 )editHi,
I tried both.
SwordArMor ( 2017-03-23 09:42:02 +0300 )editMount back old battery and see if phone is charging. If yes, than your new battery is faulty, if not, your phone have a h/w problem.
tvicol ( 2017-03-23 09:59:26 +0300 )editI’ve already tested the two batteries. It’s the same problem with both of them.
SwordArMor ( 2017-03-23 11:07:20 +0300 )editI’ve put the battery in another telephone, to charge it at ~10 %. Then, I put it back in my Jolla phone, and since then, it’s charging again… I don’t understand.
SwordArMor ( 2017-03-23 14:23:21 +0300 )edit