Request / Question (The solution for the problems of Jolla C)
asked 2017-04-07 17:06:54 +0200
This post is a wiki. Anyone with karma >75 is welcome to improve it.
I gave feedback to Jolla of Jolla C:
"Yes, we bought Jolla C phones without warranty. But this was valid (as we supposed) only at the case that Jolla C 's functions should have operated well and perfectly. But the truth is that Jolla C was not in the perfect condition. That means Jolla C never attained idle state due to the inbound misfunction allready after unboxing of Jolla C.. That was the reason why I / thus we demanded Jolla to correct this non-idle inefficiency. . Please provide us the app which will enable Jolla C to reach idle state. Unless I and many other are feeling that our 169 euros have been cast for something uselless and without any response to our us. Jolla C is at the moment as a misery for many of us due to huge battery drain."
(Explaining: The cores are operationg only between 800 to 1265 MHz. The idle state frequency of 200 MHz is never attained. Thus, we need a correction / an additional application for enabling Jolla C to reach 200 MHz).
Jolla said the they will do all they can for solving this. But I should convey my request / question to JTC. Here it comes.
you did not buy a customer product but a community.device. so that you can help to improve the sailfish os etc. imho
pawel ( 2017-04-07 20:08:26 +0200 )editYeah, I know that. It is very difficult to be brave Jolla-knight all the time when my Jolla C get silent due to emptying of battery. Should be charging it all the day long. Quess that is not a good advertishement. Very embarrashing.
N9Sailfish ( 2017-04-07 20:29:54 +0200 )editI get you have real problem, but just in every case: How do you know it constantly operates "only between 800 to 1265 MHz."? You have not mentioned anything about state of your mobile, what OS, what patches, what software installed, from where installed if 3rd party, have you been changing or manipulating or setting something (I don't know what)? Is it connected and how to any network, periodically or permanently? In what country you use it? Have you tried reset to factory settings? Have you trying anything, and if yes then what? Have you tried to see what processes are active and what amount of CPU power they use (perhaps anyone is abnormal)? Have you updated/upgraded OS and have experienced any problems with power loss during the process? Haven't you left a forgotten process/software still running in a background (it could use and consume CPU cores)? How do you use your device, what purposes, what style? What charger do you use? My believe is something cause such activity. I assume cores do not set themselves to run faster, I also doubt factory would set them this way. This can be also a fault of damaged HW (question what caused a damage), or just a slightly disconnected cable etc.. So I would start from reset to factory settings to eliminate influence from software factors. To find a reason "why/what" cause this is half of the way to solve the problem. IMHO solution for your can be found, but only when working together on it. That is also meaning of "community device" I think.
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_ _ _ _ T A _ _ _ _ ( 2017-04-08 00:11:13 +0200 )editThank you. Excuse me for delay. From unboxing it has happened: within 10 to 15 minutes the discharge has dropped battery change down to 96-97 % from full change 100%. (With Jolla1 100% remained approx 40 to 55 minutes). And Flight mode problem, too, in another subject. 5-8 % drain over 7 hours with Flight mode. In Flight mode Aida64 shops Core freqs 800 MHZ. 4G, email syncronisations only twice aday. Whatsapp 2-3 messages plus couple calls, to 10 minutes. This low usage results 30-36 % battery drain per 24 h. More use in any options results 40-65 % battery drain. Please note that to take care of the battery, I try to avoid to go under 35% level in charge.
N9Sailfish ( 2017-04-09 21:07:42 +0200 )edit