Jolla C rebooting after 4G enabled [duplicate]

asked 2017-10-04 11:28:09 +0200

dag gravatar image

updated 2017-11-17 11:54:20 +0200

JoHe gravatar image

Hi!

Seeing an annoying problem with my Jolla-C (2.1.1.26) after upgrading my contract to a 4G one. It just reboots itself once and a while, perhaps 4-5 times/week and I am left with the PIN request. If the phone is on the table the screensaver will kick in and I will never even notice that I am offline. Not good for my business :-) Earlier on pure 3G I never had this problem.

Found this in lastlog_kmesg, seems to be proving that this does have something to do with 4G (LTE):

<3>[ 8751.800180] 
<3>[ 8751.800180] SMSM: Modem SMSM state changed to SMSM_RESET.
<3>[ 8751.800319] Fatal error on the modem.
<3>[ 8751.800375] modem subsystem failure reason: lte_ml1_mgr_tam.c:6545:Assert 0 failed: .
<6>[ 8751.800433] subsys-restart: subsystem_restart_dev(): Restart sequence requested for modem, restart_level = SYSTEM.
<3>[ 8751.800620] M-Notify: General: 8
edit retag flag offensive reopen delete

The question has been closed for the following reason "duplicate question" by JoHe
close date 2017-11-17 11:54:05.332188