SailfishX not available in some countries

feature-request

asked 2017-10-14 23:10:49 +0300

alexxy

391 ●10 ●18 ●20

Hi!

Is it intentional that SailfishX not available in some countryes? I cannot buy it from Russia =\

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Try to change to another DNS that is within Europe. That is what they require according to comment by James Noori here: https://blog.jolla.com/purchase-download-install-sailfish-x-now/

Or try using another device with another IP address.

johanh ( 2017-10-14 23:20:31 +0300 )edit

1

Any proxy or VPN with IP address in EU country will help.

Marzanna ( 2017-10-15 00:32:37 +0300 )edit

Thinking some more about it. The statement by James Noori doesn't make sense. DNS settings shouldn't matter in my opinion. It is the IP address that matters.

johanh ( 2017-10-15 00:36:47 +0300 )edit

I know that I can use vpn and other things. But the question is why its Notes awailable here?

alexxy ( 2017-10-15 10:49:46 +0300 )edit

Good question. I have the same problem in Finland.

johanh ( 2017-10-15 13:47:30 +0300 )edit

1

answered 2017-10-16 12:10:04 +0300

objectifnul

9370 ●150 ●203 ●224

What worries me is that our valuable Russian developers won't be able to contribute with Xperia/SailfishX specific work.

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answered 2017-10-15 14:27:51 +0300

ghling

4414 ●58 ●89 ●96

Yes, this is intentional. From the official Sailfish X website:

Current availability: EU, Norway, Switzerland

And the Jolla Shop (where you can buy the SFOS X licences) even states:

Availability: Sailfish X is currently available in the countries of the European Union, Norway and Switzerland (“Authorized Countries”) and the use of our website and services to purchase Sailfish X outside of the Authorized Countries is prohibited.

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Any idea of the reason behind?

objectifnul ( 2017-10-15 14:59:18 +0300 )edit

Same situation was around Jolla C. So why this happening.

alexxy ( 2017-10-15 15:11:51 +0300 )edit

James said the limitation results from payment issues. It may be that Jolla can't find a reliable partner for processing orders. Additionally, the whole taxes and warranty thing may be a big topic for Jolla. With the current availability (inside the EU / Schengen area), Jolla can easily and legally safe tax all sales in Finland. If they want to sell SFOS X outside of the EU area, they'll probably have quite some trouble regarding taxes and legal restrictions. I'd imagine that it's simply to much of a hassle (and not feasible from a financial point of view) to undergo the whole process (getting legal advice, meeting foreign laws etc) to just sell a few licences in that country.

I'd suspect Jolla simply hopes that it's customers are clever enough to find alternatives to purchase a SFOS licence if they live outside the EU ;)

ghling ( 2017-10-15 16:08:56 +0300 )edit

Is it able to order the image with use a vpn trial from http://www.vpntrial.net/country/finland/? Is a new account neccesary with adress in finland?

chris_bavaria ( 2017-10-15 18:49:49 +0300 )edit

Should work with Tor browser if you get a route that ends in one of the accepted countries. Some of the routes are very slow. Also, It is not only the location, they test the browser fingerprint, so make sure you disable that as well in Tor.

bade866o ( 2017-10-15 22:16:32 +0300 )edit

SailfishX not available in some countries

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