accidentally lost a video file -- IMO due to remorse timer

asked 2019-11-26 21:50:03 +0200

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Hi

I watched a video I took myself..

After that I went to do other things, and locked Xperia X screen -- while screen dimming I saw top of the screen got darker -- immediately thought that now the system is going to delete this file.

I re-unlocked screen -- panicked thinking what to do-- and during that time I just saw the video file in question disappear from the grid representing my image files.

With time, I recreated what must have happened -- one of my fingers must have touched the 'trash can icon' in lower right in the screen -- and that activated the deletion process -- after 5 second remorse time timeout.

I might be biased but I've always have thought that remorse timer is bad idea when it is the only gate preventing irrecoverable damage.

Users always mess up w/ their systems, and systems should protect them (and possibly be compatible to their use patterns instead of forcing machine's way) instead of allowing unwanted things to happen if there are better ways to do so...

So, I personally blame remorse timer for my loss..

In this particular case, there are 2 better alternatives

1) User should be doing more to activate deletion process, e.g. drag pic icon from one part of the screen to 'recycle bin' (there could be special option to make faster mass deletions which could be temporarily activated).

2) The first step of deletion could be some intermediate storage (or, actually same physical space, but linked elsewhere) from where data can be restored in much longer time than 5 seconds -- and there should always be clear indcation where the storage is (and option to speed up deletion of some sensitive material).

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Comments

4

I think the remorse timer is a brilliant idea. Instead I would blame the trash can icon/button as bad UX (why buttons) and would prefer a pulley menu, or why not a context menu after long press, like the drop down menu in lists but at any position (just where your long press is).

Mohjive ( 2019-11-26 23:46:00 +0200 )edit
3

Maybe Jolla can add a Trash folder in Gallery? Images or videos deleted would first go yo trash, the the user can delete them. Or a system wide trash, as with any Linux distro.

orangecat ( 2019-11-26 23:56:06 +0200 )edit

I deleted a SMS with the new timer. Tapped the X icon thinking this will cancel but no. Fortunatly I had a copy of the code on my email.

salarelv ( 2019-11-27 07:34:03 +0200 )edit
1

@salarelv: yes, the new X icon is problematic - an X is ambiguous. It can represent "close" in the way Jolla uses it. But ot may also represent "cancel/abort" (while checkmark is used for "accept").

Having an ambiguous action in a very important part of the UI as deletion is, is extremely bad UX!

Mohjive ( 2019-11-27 08:07:46 +0200 )edit

Thanks for this discussion. I'm a Sony Xperia X user. Recently I deleted an important video from it accidentally. I was in confusion, limitations of iot hence searched online for any help and came across this article. I'm so glad I found this page. I hope it can help me to recover it.

swayer ( 2019-11-27 11:39:09 +0200 )edit