Screen blacks out after touching it. [duplicate]

asked 2014-05-07 23:37:38 +0200

atris gravatar image

updated 2014-07-12 03:31:45 +0200

simo gravatar image

After unpacking the phone, installing 1.0.5.19 and few native apps (it still says that system upgrade available):

On powering on the phone with sim-card on, screen asks the pin number but if I touch the screen you can't press any numbers and screen turns total black and reboots again.

If powered on without Sim-card it let's you scroll from the bottom but if screen is touched it again turns black and then back on.

Do I have a malfunctioning hardware or can I fix this by myself?

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The question has been closed for the following reason "duplicate question" by ssahla
close date 2014-05-09 21:30:43.386071

Comments

Looks similar to this one: https://together.jolla.com/question/41282/screen-turns-off-when-i-touch-it/

kearnage ( 2014-05-09 01:07:40 +0200 )edit

Exactly like this one, thanks! Also waiting for a return mail from support team.

atris ( 2014-05-09 09:52:31 +0200 )edit

I closed this question as a duplicate, as the asker confirmed it looks like the same issue as this.

ssahla ( 2014-05-09 21:31:48 +0200 )edit