jolla boot loop,Service can not be repaired, so that Finland had to pay € 117 return fee [not a question]

asked 2014-07-15 16:35:18 +0200

sea gravatar image

@marc Dillon

May buy mobile phones, with a week of infinite reboot problem arises, the system version is the initial state, said e-mail with customer service, you need to let me return fee € 117 to repair, or other methods, such as, this phone repair how can I bear, no cell phone use has been two months now send e-mail to customer service has no one replies. image descriptionimage description

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The question has been closed for the following reason "not a real question" by 2Ti
close date 2014-07-15 16:56:36.719646

Comments

3

what is your question?

2Ti ( 2014-07-15 16:56:24 +0200 )edit

Unlimited phone restart, recovery is version 1.0, the initial version of the system is the most 1.0.0.5, only to use the phone for a week, and now can not get repaired, while I was in China, it must spend to repair returned 117 EUR Finland, which let us love jolla people how to do?

sea ( 2014-07-15 17:16:24 +0200 )edit
1

What I can see is that the Jolla is bought in a country not yet supported by Jolla, therefore the fee for sending it in. In all countries Jolla keeps support all in-warranty repairs are free (covered by Jolla).

Mohjive ( 2014-07-15 17:17:30 +0200 )edit

Indeed it is, but only for a week on such a problem, then open a game on such a problem, it is entirely their phone problems ah

sea ( 2014-07-15 17:33:43 +0200 )edit