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No networking/SIM available anymore [answered]

asked 2014-07-22 15:11:44 +0200

Vistaus gravatar image

updated 2014-07-22 15:15:56 +0200

My Jolla phone suddenly didn't wanna boot anymore after turning it off w/ 32% battery still left today. It kept rebooting into a black screen with green or red led so eventually I got it into recovery and did a BTRFS recovery. Now ever since, after booting it says Networking is not available. Please restart the device. But restarting doesn't solve it. It also doesn't recognize my SIM card anymore; it says that there's no SIM inserted. It also takes a couple of times for it to boot past the Jolla logo.

I don't get why all of these problems all of a sudden appeared. I'm using SailfishOS 1.0.8.19

Can anyone assist me in how to get networking and SIM back up again w/o resetting to factory?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Vistaus
close date 2014-09-18 14:52:45.525676

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Okay, I know it says the question is answered, but i did everything, and the WLAN is similarly not accessible, I can tap it and nothing is happening. The phone also can't connect to the computer whereas an hour ago it had no problem doing so. It said critical problem to app registry so I rebuilt my app registry with the Utilities app, but that didn't fix it. And it keeps freezing and the green led coming up.

atoga ( 2015-03-08 09:39:45 +0200 )edit

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answered 2014-07-22 17:36:24 +0200

marsch gravatar image

I suggest you first charge your battery fully. Then boot again. If SIM is still not detected, remove and reinsert. Clean the contacts.

Last resort: increase pressure on the SIM contacts by putting a paper snippet in between phone and SIM.

Had a similar issue with a Sony handset, which turned out to be a corrosion issue manifesting itself on low contact pin pressure.

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Thanks, I'll try that. Although I'm not sure if that fixes the WLAN problem...

Vistaus ( 2014-07-22 17:59:37 +0200 )edit

Which one? Any aluminum sunshades or the like where you are? Bad signal strength seems to result in grayed out symbols on the connectivity page.

marsch ( 2014-07-22 18:05:46 +0200 )edit

I tried charging to 100% and then rebooting and inserting the SIM before the reboot. It doesn't wanna boot this way. Keeps on hanging on the Jolla logo and then it turns off. If I remove my SIM, it boots fine but it reports no connectivity in WLAN then. It says Networking not available and there's no way to turn it on.

Vistaus ( 2014-07-22 21:21:46 +0200 )edit

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Asked: 2014-07-22 15:11:44 +0200

Seen: 310 times

Last updated: Jul 22 '14

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