We have moved to a new Sailfish OS Forum. Please start new discussions there.

Revision history [back]

click to hide/show revision 1
initial version

posted 2016-01-21 22:25:51 +0300

Resetting phone to factory settings in Recovery Mode?

I tried to update to Taalojärvi with some troubles. I got a black screen now and try to resset the device to factory settings by following this

https://jolla.zendesk.com/hc/en-us/articles/204709607-Jolla-Phone-How-do-I-use-the-Recovery-Mode-

instructions.

mkdir  -p  /mysd
mount  /dev/mmcblk1p1  /mysd
cp -f /mysd/recovery-menu  /usr/bin/recovery-menu
ls -l /usr/bin
umount /mysd
mount -t btrfs -o skip_balance /dev/mmcblk0p28 /mnt/
/usr/bin/recovery-menu

After I choise  1) Reset device to factory state

-----------------------------
     Jolla Recovery v0.3.1      
-----------------------------
Welcome to the recovery tool!
The available options are:
1) Reset device to factory state
2) Reboot device
3) Bootloader unlock [Current state: locked]
4) Shell
5) Try btrfs recovery if your device is in bootloop
6) Exit
Type the number of the desired action and press [Enter]: 
1

ALL DATA WILL BE ERASED! Clears everything from the device and reverts the 
software back to factory state. This means LOSING EVERYTHING you have added to 
the device (e.g. updates, apps, accounts, contacts, photos and other media). 
Are you really SURE? [y/N] y[CLEANUP] Starting cleanup!
[CLEANUP] Umounting top volume...
[CLEANUP] Deleting /mnt
[CLEANUP] Cleanup done.
Mounting /dev/mmcblk0p28 on /mnt
sh: unlock: unknown operand

Type your devicelock code and press [ENTER] key:
(please note that the typed numbers won't be shown for security reasons)
[OK] Code accepted.
sh: unlock: unknown operand
sh: shell: unknown operand
[OK] Factory snapshots found.
Resetting procedure started!
Backing up current root and home subvolumes. If the backup fails, the old data will be deleted to let the recovery process continue.
mv: can't rename '/mnt/@': Read-only file system
[WARNING] Couldn't backup rootfs, maybe the filesystem is corruped. 
The rootfs subvolume will now be deleted to let the recovery process continue.
Transaction commit: none (default)
Delete subvolume '/mnt/@'
ERROR: cannot delete '/mnt/@' - Read-only file system
[ERROR] While deleting old user data!
[CRITICAL] The current system subvolumes could not be moved or deleted! 
The recovery process cannot continue!
[CLEANUP] Starting cleanup!
[CLEANUP] Umounting top volume...
[CLEANUP] Umounting /mnt

Wait Wait Wait...........1 min 2 min x min.... nothing hapends....

Somebody an Idea?

Resetting phone to factory settings in Recovery Mode?

I tried to update to Taalojärvi with some troubles. I got a black screen now and try to resset the device to factory settings by following this

https://jolla.zendesk.com/hc/en-us/articles/204709607-Jolla-Phone-How-do-I-use-the-Recovery-Mode-

instructions.

mkdir  -p  /mysd
mount  /dev/mmcblk1p1  /mysd
cp -f /mysd/recovery-menu  /usr/bin/recovery-menu
ls -l /usr/bin
umount /mysd
mount -t btrfs -o skip_balance /dev/mmcblk0p28 /mnt/
/usr/bin/recovery-menu

After I choise  1) Reset device to factory state

-----------------------------
     Jolla Recovery v0.3.1      
-----------------------------
Welcome to the recovery tool!
The available options are:
1) Reset device to factory state
2) Reboot device
3) Bootloader unlock [Current state: locked]
4) Shell
5) Try btrfs recovery if your device is in bootloop
6) Exit
Type the number of the desired action and press [Enter]: 
1

ALL DATA WILL BE ERASED! Clears everything from the device and reverts the 
software back to factory state. This means LOSING EVERYTHING you have added to 
the device (e.g. updates, apps, accounts, contacts, photos and other media). 
Are you really SURE? [y/N] y[CLEANUP] Starting cleanup!
[CLEANUP] Umounting top volume...
[CLEANUP] Deleting /mnt
[CLEANUP] Cleanup done.
Mounting /dev/mmcblk0p28 on /mnt
sh: unlock: unknown operand

Type your devicelock code and press [ENTER] key:
(please note that the typed numbers won't be shown for security reasons)
[OK] Code accepted.
sh: unlock: unknown operand
sh: shell: unknown operand
[OK] Factory snapshots found.
Resetting procedure started!
Backing up current root and home subvolumes. If the backup fails, the old data will be deleted to let the recovery process continue.
mv: can't rename '/mnt/@': Read-only file system
[WARNING] Couldn't backup rootfs, maybe the filesystem is corruped. 
The rootfs subvolume will now be deleted to let the recovery process continue.
Transaction commit: none (default)
Delete subvolume '/mnt/@'
ERROR: cannot delete '/mnt/@' - Read-only file system
[ERROR] While deleting old user data!
[CRITICAL] The current system subvolumes could not be moved or deleted! 
The recovery process cannot continue!
[CLEANUP] Starting cleanup!
[CLEANUP] Umounting top volume...
[CLEANUP] Umounting /mnt

Wait Wait Wait...........1 min 2 min x min.... nothing hapends....happens....

Somebody an Idea?