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posted 2016-07-30 01:06:44 +0200

[bug] Jolla C hangs while restoring multimedia messages 2.0.2.48

Today I updated both my Jolla1 and Jolla C to 2.0.2.48, so I assume that backup formats are compatible.

  • I created a backup with Jolla1 to SD card,
  • tried to restore backup from SD card on Jolla C,
  • and the process hangs (forever) at the messages, exactly at the last multimedia message, which was sent today. (So only messages since that are restored, and text in the multimedia message is restored as well, but not the image.)

I'm trying now again, I will report what happened.

[bug] Jolla C hangs while restoring multimedia (multimedia) messages 2.0.2.48

Today I updated both my Jolla1 and Jolla C to 2.0.2.48, so I assume that backup formats are compatible.

  • I created a backup with Jolla1 to SD card,
  • tried to restore backup from SD card on Jolla C,
  • and the process hangs (forever) at the messages, exactly at the last multimedia message, which was sent today. (So only messages since that are restored, and text in the multimedia message is restored as well, but not the image.)

I'm trying now again, I will report what happened.

Update: a backup without the originally problematic multimedia message cannot be restored either. Only messages from today get restored, nothing older.

[bug] Jolla C hangs while restoring (multimedia) messages cannot restore backup (hangs at messages) 2.0.2.48

Today I updated both my Jolla1 and Jolla C to 2.0.2.48, so I assume that backup formats are compatible.

  • I created a backup with Jolla1 to SD card,
  • tried to restore backup from SD card on Jolla C,
  • and the process hangs (forever) at the messages, exactly at the last multimedia message, which was sent today. (So only messages since that are restored, and text in the multimedia message is restored as well, but not the image.)

I'm trying now again, I will report what happened.

Update: a backup without the originally problematic multimedia message cannot be restored either. Only messages from today get restored, nothing older.

[bug] Jolla C cannot restore backup (hangs at messages) 2.0.2.48

Today I updated both my Jolla1 and Jolla C to 2.0.2.48, so I assume that backup formats are compatible.

  • I created a backup with Jolla1 to SD card,
  • tried to restore backup from SD card on Jolla C,
  • and the process hangs (forever) at the messages, exactly at the last multimedia message, which was sent today. (So only messages since that are restored, and text in the multimedia message is restored as well, but not the image.)

I'm trying now again, I will report what happened.

Update: a backup without the originally problematic multimedia message cannot be restored either. Only messages from today get restored, nothing older.

Update2: with cloud (Dropbox) the backup creation fails (or actually the sync). The Dropbox account is set up properly, everything else works with it. The log file:

[UI] Preparing to backup files to /tmp/jolla-vault-cloud/sailfish_backup_2016-07-30T23-57-03Z.tar.gz
Preparing to backup units: Accounts, Browser, Calendar, Media, Messages, Notes, People, Phone to /tmp/jolla-vault-cloud/sailfish_backup_2016-07-30T23-57-03Z.tar.gz
Running unit script Accounts (1 of 8)

[...]

Done: vault-accounts [OK]
Running unit script Browser (2 of 8)

[...]

Done: vault-browser [OK]

[...]

Running unit script Phone (8 of 8)

[...]

Done: vault-calls [OK]
[UI] Compressing data to backup file
Start: tar-czvf /tmp/jolla-vault-cloud/sailfish_backup_2016-07-30T23-57-03Z.tar.gz /tmp/vault/vault
Done: tar [OK]
Standard out was:

[...]

Standard error was:
tar: Removing leading `/' from member names

[UI] Finalising operation
[UI] Triggered backups upload to cloud account 66 from dir /tmp/jolla-vault-cloud
[UI] Sync error: Unable to start sync!

[bug] Jolla C cannot restore backup (hangs at messages) 2.0.2.48

Today I updated both my Jolla1 and Jolla C to 2.0.2.48, so I assume that backup formats are compatible.

  • I created a backup with Jolla1 to SD card,
  • tried to restore backup from SD card on Jolla C,
  • and the process hangs (forever) at the messages, exactly at the last multimedia message, which was sent today. (So only messages since that are restored, and text in the multimedia message is restored as well, but not the image.)

I'm trying now again, I will report what happened.

Update: a backup without the originally problematic multimedia message cannot be restored either. Only messages from today get restored, nothing older.

Update2: with cloud (Dropbox) the backup creation fails (or actually the sync). The Dropbox account is set up properly, everything else works with it. The end of log file:

[UI] Preparing to backup files to /tmp/jolla-vault-cloud/sailfish_backup_2016-07-30T23-57-03Z.tar.gz
Preparing to backup units: Accounts, Browser, Calendar, Media, Messages, Notes, People, Phone to /tmp/jolla-vault-cloud/sailfish_backup_2016-07-30T23-57-03Z.tar.gz
Running unit script Accounts (1 of 8)

[...]

Done: vault-accounts [OK]
Running unit script Browser (2 of 8)

[...]

Done: vault-browser [OK]

[...]

Running unit script Phone (8 of 8)

[...]

Done: vault-calls [OK]
[UI] Compressing data to backup file
Start: tar-czvf /tmp/jolla-vault-cloud/sailfish_backup_2016-07-30T23-57-03Z.tar.gz /tmp/vault/vault
Done: tar [OK]
Standard out was:

[...]

Standard error was:
tar: Removing leading `/' from member names

[UI] Finalising operation
[UI] Triggered backups upload to cloud account 66 from dir /tmp/jolla-vault-cloud
[UI] Sync error: Unable to start sync!

Update3: I managed to restore backup after factory reset (2.0.2.43 or 45), but it did not restore any messages (but at least did not hang). So I restored messages manually, copying /home/nemo/.local/share/commhistory. I think there should be an easier way to restore a backup...

[bug] Jolla C cannot restore backup backups (hangs at messages) 2.0.2.48

Today I updated both my Jolla1 and Jolla C to 2.0.2.48, so I assume that backup formats are compatible.

  • I created a backup with Jolla1 to SD card,
  • tried to restore backup from SD card on Jolla C,
  • and the process hangs (forever) at the messages, exactly at the last multimedia message, which was sent today. (So only messages since that are restored, and text in the multimedia message is restored as well, but not the image.)

I'm trying now again, I will report what happened.

Update: a backup without the originally problematic multimedia message cannot be restored either. Only messages from today get restored, nothing older.

Update2: with cloud (Dropbox) the backup creation fails (or actually the sync). The Dropbox account is set up properly, everything else works with it. The end of log file:

[UI] Finalising operation
[UI] Triggered backups upload to cloud account 66 from dir /tmp/jolla-vault-cloud
[UI] Sync error: Unable to start sync!

Update3: I managed to restore backup after factory reset (2.0.2.43 or 45), but it did not restore any messages (but at least did not hang). So I restored messages manually, copying /home/nemo/.local/share/commhistory. I think there should be an easier way to restore a backup...

[bug] Jolla C cannot restore backups (hangs at messages) 2.0.2.48

Today I updated both my Jolla1 and Jolla C to 2.0.2.48, so I assume that backup formats are compatible.

  • I created a backup with Jolla1 to SD card,
  • tried to restore backup from SD card on Jolla C,
  • and the process hangs (forever) at the messages, exactly at the last multimedia message, which was sent today. (So only messages since that are restored, and text in the multimedia message is restored as well, but not the image.)

I'm trying now again, I will report what happened.

Update: a backup without the originally problematic multimedia message cannot be restored either. Only messages from today get restored, nothing older.

Update2: with cloud (Dropbox) the backup creation fails (or actually the sync). The Dropbox account is set up properly, everything else works with it. The end of log file:

[UI] Finalising operation
[UI] Triggered backups upload to cloud account 66 from dir /tmp/jolla-vault-cloud
[UI] Sync error: Unable to start sync!

Update3: I managed to restore backup after factory reset (2.0.2.43 or 45), but it did not restore any messages (but at least did not hang). So I restored messages manually, copying /home/nemo/.local/share/commhistory. I think there should be an easier way to restore a backup...

Update4: I have just realized, that notes did not get restored either. Need to do it manually. :(