Revision history [back]

Hi
I'm trying to do backup to Dropbox, the account is active and should work. But Backup app always show me the same error result "Cannot send backup to cloud service". Here is error from log:
Standard error was: tar: Removing leading `/' from member names

[UI] Finalising operation [UI] Triggered backups upload to cloud account 15 from dir /tmp/jolla-vault-cloud [UI] Sync error: Unable to start sync!
Can someone explain me what this error and what I need to do ?

Here is a full log:
[UI] Preparing to backup files to /tmp/jolla-vault-cloud/sailfish_backup_2016-08-16T08-46-39Z.tar.gz Preparing to backup units: Accounts, Browser, Calendar, Media, Messages, Notes, People, Phone to /tmp/jolla-vault-cloud/sailfish_backup_2016-08-16T08-46-39Z.tar.gz Running unit script Accounts (1 of 8) Start: /usr/libexec/jolla-vault/units/vault-accounts--action export --name Accounts --bin-dir /tmp/vault/vault/Accounts/blobs --dir /tmp/vault/vault/Accounts/data --home-dir /home/nemo [UI] Reading data Done: vault-accounts [OK] Running unit script Browser (2 of 8) Start: /usr/libexec/jolla-vault/units/vault-browser--action export --name Browser --bin-dir /tmp/vault/vault/Browser/blobs --dir /tmp/vault/vault/Browser/data --home-dir /home/nemo [UI] Reading data Done: vault-browser [OK] Running unit script Calendar (3 of 8) Start: /usr/libexec/jolla-vault/units/vault-calendar--action export --name Calendar --bin-dir /tmp/vault/vault/Calendar/blobs --dir /tmp/vault/vault/Calendar/data --home-dir /home/nemo [UI] Reading data Done: vault-calendar [OK] Running unit script Media (4 of 8) Start: /usr/libexec/jolla-mediaplayer/vault-mediaplayer--action export --name Media --bin-dir /tmp/vault/vault/Media/blobs --dir /tmp/vault/vault/Media/data --home-dir /home/nemo [UI] Reading data Done: vault-mediaplayer [OK] Running unit script Messages (5 of 8) Start: /usr/libexec/jolla-vault/units/vault-messages--action export --name Messages --bin-dir /tmp/vault/vault/Messages/blobs --dir /tmp/vault/vault/Messages/data --home-dir /home/nemo [UI] Reading data Done: vault-messages [OK] Running unit script Notes (6 of 8) Start: /usr/libexec/jolla-notes/notes-vault--action export --name Notes --bin-dir /tmp/vault/vault/Notes/blobs --dir /tmp/vault/vault/Notes/data --home-dir /home/nemo [UI] Reading data Done: notes-vault [OK] Running unit script People (7 of 8) Start: /usr/libexec/jolla-vault/units/vault-contacts--action export --name People --bin-dir /tmp/vault/vault/People/blobs --dir /tmp/vault/vault/People/data --home-dir /home/nemo [UI] Reading data Done: vault-contacts [OK] Running unit script Phone (8 of 8) Start: /usr/libexec/jolla-vault/units/vault-calls--action export --name Phone --bin-dir /tmp/vault/vault/Phone/blobs --dir /tmp/vault/vault/Phone/data --home-dir /home/nemo [UI] Reading data Done: vault-calls [OK] [UI] Compressing data to backup file Start: tar-czvf /tmp/jolla-vault-cloud/sailfish_backup_2016-08-16T08-46-39Z.tar.gz /tmp/vault/vault Done: tar [OK] Standard out was: /tmp/vault/vault/ /tmp/vault/vault/Phone/ /tmp/vault/vault/Phone/data/ /tmp/vault/vault/Phone/blobs/ /tmp/vault/vault/Phone/blobs/commhistory-tool_calls.dump /tmp/vault/vault/People/ /tmp/vault/vault/People/data/ /tmp/vault/vault/People/data/all.vcf /tmp/vault/vault/People/blobs/ /tmp/vault/vault/Notes/ /tmp/vault/vault/Notes/data/ /tmp/vault/vault/Notes/data/8b63c31a7656301b3f7bcbbfef8a2b6f.ini /tmp/vault/vault/Notes/data/notes.sql /tmp/vault/vault/Notes/blobs/ /tmp/vault/vault/Messages/ /tmp/vault/vault/Messages/data/ /tmp/vault/vault/Messages/blobs/ /tmp/vault/vault/Messages/blobs/commhistory-tool_groups.dump /tmp/vault/vault/Media/ /tmp/vault/vault/Media/data/ /tmp/vault/vault/Media/data/.f8b52b7481393a3e6ade051ecfb549fa.unit.version /tmp/vault/vault/Media/blobs/ /tmp/vault/vault/Calendar/ /tmp/vault/vault/Calendar/data/ /tmp/vault/vault/Calendar/data/all.ics /tmp/vault/vault/Calendar/blobs/ /tmp/vault/vault/Browser/ /tmp/vault/vault/Browser/data/ /tmp/vault/vault/Browser/data/.f8b52b7481393a3e6ade051ecfb549fa.unit.version /tmp/vault/vault/Browser/data/.local/ /tmp/vault/vault/Browser/data/.local/share/ /tmp/vault/vault/Browser/data/.local/share/org.sailfishos/ /tmp/vault/vault/Browser/data/.local/share/org.sailfishos/sailfish-browser/ /tmp/vault/vault/Browser/data/.local/share/org.sailfishos/sailfish-browser/bookmarks.json /tmp/vault/vault/Browser/blobs/ /tmp/vault/vault/Browser/blobs/.f8b52b7481393a3e6ade051ecfb549fa.unit.version /tmp/vault/vault/Browser/blobs/.cache/ /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/ /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/ /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-7-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-6-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-5-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-4-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-2-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-1-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-115-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-96-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-91-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-89-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-65-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-46-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-42-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-41-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-48-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-33-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-26-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-23-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-13-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-11-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-3-thumb.jpg /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-85-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-84-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-82-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-8-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-79-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-76-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-73-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-62-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-41-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-27-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-17-thumb.png /tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-13-thumb.png /tmp/vault/vault/Browser/blobs/.local/ /tmp/vault/vault/Browser/blobs/.local/share/ /tmp/vault/vault/Browser/blobs/.local/share/org.sailfishos/ /tmp/vault/vault/Browser/blobs/.local/share/org.sailfishos/sailfish-browser/ /tmp/vault/vault/Browser/blobs/.local/share/org.sailfishos/sailfish-browser/sailfish-browser.sqlite /tmp/vault/vault/Browser/blobs/.mozilla/ /tmp/vault/vault/Browser/blobs/.mozilla/mozembed/ /tmp/vault/vault/Browser/blobs/.mozilla/mozembed/signons.sqlite /tmp/vault/vault/Browser/blobs/.mozilla/mozembed/key3.db /tmp/vault/vault/Accounts/ /tmp/vault/vault/Accounts/data/ /tmp/vault/vault/Accounts/data/.f8b52b7481393a3e6ade051ecfb549fa.unit.version /tmp/vault/vault/Accounts/data/.local/ /tmp/vault/vault/Accounts/data/.local/share/ /tmp/vault/vault/Accounts/data/.local/share/system/ /tmp/vault/vault/Accounts/data/.local/share/system/privileged/ /tmp/vault/vault/Accounts/data/.local/share/system/privileged/Keys/ /tmp/vault/vault/Accounts/data/.local/share/system/privileged/Keys/storedkeys.ini /tmp/vault/vault/Accounts/blobs/ /tmp/vault/vault/Accounts/blobs/accounts.dump

[UI] Finalising operation [UI] Triggered backups upload to cloud account 15 from dir /tmp/jolla-vault-cloud [UI] Sync error: Unable to start sync!

Hi
I'm trying to do backup to Dropbox, the account is active and should work. But Backup app always show me the same error result "Cannot send backup to cloud service". Here is error from log:

Standard error was:
tar: Removing leading `/' from member names
 
names
[UI] Finalising operation
[UI] Triggered backups upload to cloud account 15 from dir /tmp/jolla-vault-cloud
[UI] Sync error: Unable to start sync!sync!

 

Can someone explain me what this error and what I need to do ?

Here is a full log:

[UI] Preparing to backup files to /tmp/jolla-vault-cloud/sailfish_backup_2016-08-16T08-46-39Z.tar.gz
Preparing to backup units: Accounts, Browser, Calendar, Media, Messages, Notes, People, Phone to /tmp/jolla-vault-cloud/sailfish_backup_2016-08-16T08-46-39Z.tar.gz
Running unit script Accounts (1 of 8)
Start: /usr/libexec/jolla-vault/units/vault-accounts--action export --name Accounts --bin-dir /tmp/vault/vault/Accounts/blobs --dir /tmp/vault/vault/Accounts/data --home-dir /home/nemo
[UI] Reading data
Done: vault-accounts [OK]
Running unit script Browser (2 of 8)
Start: /usr/libexec/jolla-vault/units/vault-browser--action export --name Browser --bin-dir /tmp/vault/vault/Browser/blobs --dir /tmp/vault/vault/Browser/data --home-dir /home/nemo
[UI] Reading data
Done: vault-browser [OK]
Running unit script Calendar (3 of 8)
Start: /usr/libexec/jolla-vault/units/vault-calendar--action export --name Calendar --bin-dir /tmp/vault/vault/Calendar/blobs --dir /tmp/vault/vault/Calendar/data --home-dir /home/nemo
[UI] Reading data
Done: vault-calendar [OK]
Running unit script Media (4 of 8)
Start: /usr/libexec/jolla-mediaplayer/vault-mediaplayer--action export --name Media --bin-dir /tmp/vault/vault/Media/blobs --dir /tmp/vault/vault/Media/data --home-dir /home/nemo
[UI] Reading data
Done: vault-mediaplayer [OK]
Running unit script Messages (5 of 8)
Start: /usr/libexec/jolla-vault/units/vault-messages--action export --name Messages --bin-dir /tmp/vault/vault/Messages/blobs --dir /tmp/vault/vault/Messages/data --home-dir /home/nemo
[UI] Reading data
Done: vault-messages [OK]
Running unit script Notes (6 of 8)
Start: /usr/libexec/jolla-notes/notes-vault--action export --name Notes --bin-dir /tmp/vault/vault/Notes/blobs --dir /tmp/vault/vault/Notes/data --home-dir /home/nemo
[UI] Reading data
Done: notes-vault [OK]
Running unit script People (7 of 8)
Start: /usr/libexec/jolla-vault/units/vault-contacts--action export --name People --bin-dir /tmp/vault/vault/People/blobs --dir /tmp/vault/vault/People/data --home-dir /home/nemo
[UI] Reading data
Done: vault-contacts [OK]
Running unit script Phone (8 of 8)
Start: /usr/libexec/jolla-vault/units/vault-calls--action export --name Phone --bin-dir /tmp/vault/vault/Phone/blobs --dir /tmp/vault/vault/Phone/data --home-dir /home/nemo
[UI] Reading data
Done: vault-calls [OK]
[UI] Compressing data to backup file
Start: tar-czvf /tmp/jolla-vault-cloud/sailfish_backup_2016-08-16T08-46-39Z.tar.gz /tmp/vault/vault
Done: tar [OK]
Standard out was:
/tmp/vault/vault/
/tmp/vault/vault/Phone/
/tmp/vault/vault/Phone/data/
/tmp/vault/vault/Phone/blobs/
/tmp/vault/vault/Phone/blobs/commhistory-tool_calls.dump
/tmp/vault/vault/People/
/tmp/vault/vault/People/data/
/tmp/vault/vault/People/data/all.vcf
/tmp/vault/vault/People/blobs/
/tmp/vault/vault/Notes/
/tmp/vault/vault/Notes/data/
/tmp/vault/vault/Notes/data/8b63c31a7656301b3f7bcbbfef8a2b6f.ini
/tmp/vault/vault/Notes/data/notes.sql
/tmp/vault/vault/Notes/blobs/
/tmp/vault/vault/Messages/
/tmp/vault/vault/Messages/data/
/tmp/vault/vault/Messages/blobs/
/tmp/vault/vault/Messages/blobs/commhistory-tool_groups.dump
/tmp/vault/vault/Media/
/tmp/vault/vault/Media/data/
/tmp/vault/vault/Media/data/.f8b52b7481393a3e6ade051ecfb549fa.unit.version
/tmp/vault/vault/Media/blobs/
/tmp/vault/vault/Calendar/
/tmp/vault/vault/Calendar/data/
/tmp/vault/vault/Calendar/data/all.ics
/tmp/vault/vault/Calendar/blobs/
/tmp/vault/vault/Browser/
/tmp/vault/vault/Browser/data/
/tmp/vault/vault/Browser/data/.f8b52b7481393a3e6ade051ecfb549fa.unit.version
/tmp/vault/vault/Browser/data/.local/
/tmp/vault/vault/Browser/data/.local/share/
/tmp/vault/vault/Browser/data/.local/share/org.sailfishos/
/tmp/vault/vault/Browser/data/.local/share/org.sailfishos/sailfish-browser/
/tmp/vault/vault/Browser/data/.local/share/org.sailfishos/sailfish-browser/bookmarks.json
/tmp/vault/vault/Browser/blobs/
/tmp/vault/vault/Browser/blobs/.f8b52b7481393a3e6ade051ecfb549fa.unit.version
/tmp/vault/vault/Browser/blobs/.cache/
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-7-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-6-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-5-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-4-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-2-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-1-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-115-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-96-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-91-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-89-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-65-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-46-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-42-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-41-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-48-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-33-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-26-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-23-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-13-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-11-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-3-thumb.jpg
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-85-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-84-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-82-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-8-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-79-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-76-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-73-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-62-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-41-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-27-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-17-thumb.png
/tmp/vault/vault/Browser/blobs/.cache/org.sailfishos/sailfish-browser/tab-13-thumb.png
/tmp/vault/vault/Browser/blobs/.local/
/tmp/vault/vault/Browser/blobs/.local/share/
/tmp/vault/vault/Browser/blobs/.local/share/org.sailfishos/
/tmp/vault/vault/Browser/blobs/.local/share/org.sailfishos/sailfish-browser/
/tmp/vault/vault/Browser/blobs/.local/share/org.sailfishos/sailfish-browser/sailfish-browser.sqlite
/tmp/vault/vault/Browser/blobs/.mozilla/
/tmp/vault/vault/Browser/blobs/.mozilla/mozembed/
/tmp/vault/vault/Browser/blobs/.mozilla/mozembed/signons.sqlite
/tmp/vault/vault/Browser/blobs/.mozilla/mozembed/key3.db
/tmp/vault/vault/Accounts/
/tmp/vault/vault/Accounts/data/
/tmp/vault/vault/Accounts/data/.f8b52b7481393a3e6ade051ecfb549fa.unit.version
/tmp/vault/vault/Accounts/data/.local/
/tmp/vault/vault/Accounts/data/.local/share/
/tmp/vault/vault/Accounts/data/.local/share/system/
/tmp/vault/vault/Accounts/data/.local/share/system/privileged/
/tmp/vault/vault/Accounts/data/.local/share/system/privileged/Keys/
/tmp/vault/vault/Accounts/data/.local/share/system/privileged/Keys/storedkeys.ini
/tmp/vault/vault/Accounts/blobs/
/tmp/vault/vault/Accounts/blobs/accounts.dump
 
/tmp/vault/vault/Accounts/blobs/accounts.dump

Standard error was:
tar: Removing leading `/' from member names
 
names
[UI] Finalising operation
[UI] Triggered backups upload to cloud account 15 from dir /tmp/jolla-vault-cloud
[UI] Sync error: Unable to start sync!sync!

And a screenshot: