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 | 1 | initial version | posted 2017-02-10 22:43:12 +0200  |
zendesk registration
As my Jolla Phones file system is broken, it goes into a reboot loop if I try to boot. In the recovery menu, if I take 1) Reset device to factory state I get the following error:
[ERROR] Flashed recovery image is too old and does not support phone clearing.
I was trying to register at the zendesktop but get the following error:
Verification failed. Please try again.
So, I'm a bit fucked, as I can't factory reset my phone and I can't register an account to get help.
What other options do I have? Get enough people to vote for this issue, so maybe someone at Jolla sees this and may help me?
| | 2 | No.2 Revision |
zendesk registration
As my Jolla Phones file system is broken, it goes into a reboot loop if I try to boot. In the recovery menu, if I take 1) Reset device to factory state I get the following error:
[ERROR] Flashed recovery image is too old and does not support phone clearing.
I was trying to register at the zendesktop but get the following error:
Verification failed. Please try again.
So, I'm a bit fucked, as I can't factory reset my phone and I can't register an account to get help.help. And Yes, I have tried to use the https://jolla.zendesk.com/hc/en-us/requests but that one just gives validation error on the captcha.
What other options do I have? Get enough people to vote for this issue, so maybe someone at Jolla sees this and may help me?
| | 3 | retagged |
zendesk registration
As my Jolla Phones file system is broken, it goes into a reboot loop if I try to boot. In the recovery menu, if I take 1) Reset device to factory state I get the following error:
[ERROR] Flashed recovery image is too old and does not support phone clearing.
I was trying to register at the zendesktop but get the following error:
Verification failed. Please try again.
So, I'm a bit fucked, as I can't factory reset my phone and I can't register an account to get help. And Yes, I have tried to use the https://jolla.zendesk.com/hc/en-us/requests but that one just gives validation error on the captcha.
What other options do I have? Get enough people to vote for this issue, so maybe someone at Jolla sees this and may help me?