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Hello All -

Problems with my Jolla Sailfish Intex Aqua Fish phone:

I have hardly used the phone since receiving it several months ago - It's my first "smart" phone, and I am in total agreement with Jolla's stated aims and ideas - BUT . . . BASIC PROBLEMS:

1) Double tap does not wake up the phone any more. This has been a`glitch for a couple of months. I must press in the On/Off switch on the side of the Aqua Fish to wake the device up . . .

2) When making a phone call, the screen goes to BLACK and does not respond to any touches or swipes - One cannot end the call except by switching the phone off!! One cannot input anything - like "Loudspeaker" etc. - Non-Responsive black screen and very QUIET internal speaker ( must hold the phone up against my head to hear anything . . . )

I decided to re-set the device to its original settings, to try to fix these problems and so I . . .

3) I inserted a brand new SANDISK Micro SDHC UHS-1 card so as to save my few photos and Sailfish settings before re-setting the device.

I performed the "Backup" as instructed, but when I then tried to open the SDHC card, I got the message "FILE TYPE NOT RECOGNIZED" - "What th - ?!" as Superman exclaimed in his very first adventure . . .

I'm trying to use the device in the Not-So-UK, on the EE network - hardly using the device at all - I've updated my Sailfish OS and tried to download the "Sailfish Utilities" but . . .

4) Sailfish Utilities - though downloaded and installed ( apparently ) - does not function at all, and does not show up in the App Grid . . .

Why all these glitches, Jolla . . . ? ? ?

Any help will be MUCH appreciated!

• Babaguy

Hello All -

Problems with my Jolla Sailfish Intex Aqua Fish phone:

I have hardly used the phone since receiving it several months ago - It's my first "smart" phone, and I am in total agreement with Jolla's stated aims and ideas - BUT . . . BASIC PROBLEMS:

1) Double tap does not wake up the phone any more. This has been a`glitch for a couple of months. I must press in the On/Off switch on the side of the Aqua Fish to wake the device up . . .

2) When making a phone call, the screen goes to BLACK and does not respond to any touches or swipes - One cannot end the call except by switching the phone off!! One cannot input anything - like "Loudspeaker" etc. - Non-Responsive black screen and very QUIET internal speaker ( must hold the phone up against my head to hear anything . . . )

I decided to re-set the device to its original settings, to try to fix these problems and so I . . .

3) I inserted a brand new SANDISK Micro SDHC UHS-1 card so as to save my few photos and Sailfish settings before re-setting the device.

I performed the "Backup" as instructed, but when I then tried to open the SDHC card, I got the message "FILE TYPE NOT RECOGNIZED" - "What th - ?!" as Superman exclaimed in his very first adventure . . .

I'm trying to use the device in the Not-So-UK, on the EE network - hardly using the device at all - I've updated my Sailfish OS and tried to download the "Sailfish Utilities" but . . .

4) Sailfish Utilities - though downloaded and installed ( apparently ) - does not function at all, and does not show up in the App Grid . . .

Why all these glitches, Jolla . . . ? ? ?

Any help will be MUCH appreciated!

• Babaguy