Revision history [back]

Dear community!

From the first Day on my Jolla1 had never connection problems with android apps. (apart from conversations, but that problem was a different one, although I nerver figured out why) I started to use DeltaChat a while ago and I have to say: A really great messanger. Same with Whatsapp, never had problems with background or foreground connectivity. Since a few days I have been experiencing an issue with the connectivity of those apps. The issue did not appeare with the last update of SF (2.1.4.14), it came out of thin air. (as far as I can tell) Messages from DC don't get delivered. When I get a message 1h too late and I want to answer immediately, the answer does not get delivered.

• restarting AS sends the stuck messages but brings no change at the end
• No difference when wifi on.
• I tried to switch to 3G but only the switching brought back the connection for DC and so the message was sent. But the connection got lost and the situation was the same like with 4G
• I deinstalled and reinstalled android support. No change.
• When DC runs and a message is waiting for delivery and I start Aptoide side by side with DC there is a connection in Aptoide. The stuck message is delivered only when I restart DC then. So Aptoide gets connected when it's started, DC and WA not.
• all other Android apps (News, weather,...) seem to be ok, just messengers seem to have this problem (WA and DC)
• connection from within SF (browser) seems to be ok.

Is it possible that some configurations of android support got mixed up somehow, and a reinstall does not delete these confs. If so, can I delete all confs of AS manually? Are they recreated after starting AS again? Are there other possibilities that can cause this problem? Again, I have never experienced this problem before.

Thanks in advance, broncheolus.

Dear community!

From the first Day on my Jolla1 had never connection problems with android apps. (apart from conversations, but that problem was a different one, although I nerver figured out why) I started to use DeltaChat a while ago and I have to say: A really great messanger. Same with Whatsapp, never had problems with background or foreground connectivity. Since a few days I have been experiencing an issue with the connectivity of those apps. The issue did not appeare with the last update of SF (2.1.4.14), it came out of thin air. (as far as I can tell) Messages from DC don't get delivered. When I get a message 1h too late and I want to answer immediately, the answer does not get delivered.

• restarting AS sends the stuck messages but brings no change at the end
• No difference when wifi on.
• I tried to switch to 3G but only the switching brought back the connection for DC and so the message was sent. But the connection got lost and the situation was the same like with 4G
• I deinstalled and reinstalled android support. No change.
• When DC runs and a message is waiting for delivery and I start Aptoide side by side with DC there is a connection in Aptoide. The stuck message is delivered only when I restart DC then. So Aptoide gets connected when it's started, DC and WA not.
• all other Android apps (News, weather,...) seem to be ok, just messengers seem to have this problem (WA and DC)
• connection from within SF (browser) seems to be ok.

Is it possible that some configurations of android support got mixed up somehow, and a reinstall does not delete these confs. If so, can I delete all confs of AS manually? Are they recreated after starting AS again? Are there other possibilities that can cause this problem? Again, I have never experienced this problem before.

Thanks in advance, broncheolus.