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1 | initial version | posted 2018-06-12 22:31:24 +0200 |
I had already stored five different Fingerprints, when I tried to add 6th one I got the error message "Your fingerprint couldn't be captured". In the menu I have the choice of retry or cancel. After selecting retry the same error message occurs. By choosing retry once or several times it looks like the fingerprint will be captured, but it never succeed. If the device is locked afterwards it cannot be unlocked by fingerprint.
So is it possible to capture more than 5 Fingerprints? If there is a limitation on 5 Fingerprints it would be great get a hint for that in settings.
2 | No.2 Revision |
I had already stored five different Fingerprints, when I tried to add 6th one I got the error message "Your fingerprint couldn't be captured". In the menu I have the choice of retry or cancel. After selecting retry the same error message occurs. By choosing retry once or several times it looks like the fingerprint will be captured, but it never succeed. If the device is locked afterwards it cannot be unlocked by fingerprint.
So is it possible to capture more than 5 Fingerprints? If there is a limitation on 5 Fingerprints it would be great get a hint for that in settings.
3 | No.3 Revision |
I had already stored five different Fingerprints, when I tried to add 6th one I got the error message "Your fingerprint couldn't be captured". In the menu I have the choice of retry or cancel. After selecting retry the same error message occurs. By choosing retry once or several times it looks like the fingerprint will be captured, but it never succeed. If the device is locked afterwards it cannot be unlocked by fingerprint.
So is it possible to capture more than 5 Fingerprints? If there is a limitation on 5 Fingerprints it would be great get a hint for that in settings.