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 | 1 | initial version | posted 2018-08-13 23:30:33 +0200  |
Jolla 1 is working but screen is black
Dear all,
during normal operation but under rather high load the screen turned black. Restart and battery removal didn't help. It seems that the phone itself is fully in operation apart from the screen: After starting I can ping the phone in the wireless LAN, messages (probably threema) are beeing received (sound on receive, blue LED flashing) and I can shutdown the phone by pressing the power button. Unfortunately I don't have SSH activated, so I can't get access to the phone.
Do you have any suggestions? Maybe backup via recovery mode and factory reset?
Thanks for help!
| | 2 | retagged |
Jolla 1 is working but screen is black
Dear all,
during normal operation but under rather high load the screen turned black. Restart and battery removal didn't help. It seems that the phone itself is fully in operation apart from the screen: After starting I can ping the phone in the wireless LAN, messages (probably threema) are beeing received (sound on receive, blue LED flashing) and I can shutdown the phone by pressing the power button. Unfortunately I don't have SSH activated, so I can't get access to the phone.
Do you have any suggestions? Maybe backup via recovery mode and factory reset?
Thanks for help!