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Hi everyone,

I've noticed an odd problem this past couple of weeks, and I'm not really sure how to pinpoint what's causing the problem. I've not changed anything on my home network such as router settings.

I have the phone connected to my home WiFi network, and all is well - however after a random time period (Sometimes it lasts a few hours, sometimes as little as 15 minutes), I'll lose the ability to connect to anything from my device. This not only includes websites, but also things running on my internal network such as my IRC bouncer and Syncthing nodes. The WiFi indicator on Sailfish OS still shows I'm connected to the WiFi, however the web browser simply won't load a website up. Usually I'll try to disconnect and re-connect to the WiFi at which point it'll fail, or tell me that the connectivity is limited.

I have to go into the 'Utilities' part of the settings app and restart the networking subsystems to fix it, although sometimes I'll even have to reboot the device before it'll work again.

As far as I'm aware no other device on my network is dropping connection, although there are various other phones/tablets and it's not always possible to check them all. My home network is just the generic ISP router, no custom DHCP or DNS servers running such as Pi Hole. I have already tried setting the DNS servers on my phone to use 1.1.1.1 as well as 8.8.8.8 just to make sure it's not a problem with the default DNS setup but this doesn't seem to help.

Can anyone help me track down the source of this issue? I'm not even sure where to start! Thanks a lot!

Hi everyone,

I've noticed an odd problem this past couple of weeks, and I'm not really sure how to pinpoint what's causing the problem. I've not changed anything on my home network such as router settings.

I have the phone connected to my home WiFi network, and all is well - however after a random time period (Sometimes it lasts a few hours, sometimes as little as 15 minutes), I'll lose the ability to connect to anything from my device. This not only includes websites, but also things running on my internal network such as my IRC bouncer and Syncthing nodes. The WiFi indicator on Sailfish OS still shows I'm connected to the WiFi, however the web browser simply won't load a website up. Usually I'll try to disconnect and re-connect to the WiFi at which point it'll fail, or tell me that the connectivity is limited.

I have to go into the 'Utilities' part of the settings app and restart the networking subsystems to fix it, although sometimes I'll even have to reboot the device before it'll work again.

As far as I'm aware no other device on my network is dropping connection, although there are various other phones/tablets and it's not always possible to check them all. My home network is just the generic ISP router, no custom DHCP or DNS servers running such as Pi Hole. I have already tried setting the DNS servers on my phone to use 1.1.1.1 as well as 8.8.8.8 just to make sure it's not a problem with the default DNS setup but this doesn't seem to help.

Can anyone help me track down the source of this issue? I'm not even sure where to start! Thanks a lot!

Hi everyone,

I've noticed an odd problem this past couple of weeks, and I'm not really sure how to pinpoint what's causing the problem. I've not changed anything on my home network such as router settings.

I have the phone connected to my home WiFi network, and all is well - however after a random time period (Sometimes it lasts a few hours, sometimes as little as 15 minutes), I'll lose the ability to connect to anything from my device. This not only includes websites, but also things running on my internal network such as my IRC bouncer and Syncthing nodes. The WiFi indicator on Sailfish OS still shows I'm connected to the WiFi, however the web browser simply won't load a website up. Usually I'll try to disconnect and re-connect to the WiFi at which point it'll fail, or tell me that the connectivity is limited.

I have to go into the 'Utilities' part of the settings app and restart the networking subsystems to fix it, although sometimes I'll even have to reboot the device before it'll work again.

As far as I'm aware no other device on my network is dropping connection, although there are various other phones/tablets and it's not always possible to check them all. My home network is just the generic ISP router, no custom DHCP or DNS servers running such as Pi Hole. I have already tried setting the DNS servers on my phone to use 1.1.1.1 as well as 8.8.8.8 just to make sure it's not a problem with the default DNS setup but this doesn't seem to help.

Can anyone help me track down the source of this issue? I'm not even sure where to start! Thanks a lot!

Hi everyone,

I've noticed an odd problem this past couple of weeks, and I'm not really sure how to pinpoint what's causing the problem. I've not changed anything on my home network such as router settings.

I have the phone connected to my home WiFi network, and all is well - however after a random time period (Sometimes it lasts a few hours, sometimes as little as 15 minutes), I'll lose the ability to connect to anything from my device. This not only includes websites, but also things running on my internal network such as my IRC bouncer and Syncthing nodes. The WiFi indicator on Sailfish OS still shows I'm connected to the WiFi, however the web browser simply won't load a website up. Usually I'll try to disconnect and re-connect to the WiFi at which point it'll fail, or tell me that the connectivity is limited.

I have to go into the 'Utilities' part of the settings app and restart the networking subsystems to fix it, although sometimes I'll even have to reboot the device before it'll work again.

As far as I'm aware no other device on my network is dropping connection, although there are various other phones/tablets and it's not always possible to check them all. My home network is just the generic ISP router, no custom DHCP or DNS servers running such as Pi Hole. I have already tried setting the DNS servers on my phone to use 1.1.1.1 as well as 8.8.8.8 just to make sure it's not a problem with the default DNS setup but this doesn't seem to help.

Can anyone help me track down the source of this issue? I'm not even sure where to start! Thanks a lot!

Edit 24 July 2019: The issue, who had almost disappeared, is now happening repeatedly since the device was upgraded to 3.1.0.

Hi everyone,

I've noticed an odd problem this past couple of weeks, and I'm not really sure how to pinpoint what's causing the problem. I've not changed anything on my home network such as router settings.

I have the phone connected to my home WiFi network, and all is well - however after a random time period (Sometimes it lasts a few hours, sometimes as little as 15 minutes), I'll lose the ability to connect to anything from my device. This not only includes websites, but also things running on my internal network such as my IRC bouncer and Syncthing nodes. The WiFi indicator on Sailfish OS still shows I'm connected to the WiFi, however the web browser simply won't load a website up. Usually I'll try to disconnect and re-connect to the WiFi at which point it'll fail, or tell me that the connectivity is limited.

I have to go into the 'Utilities' part of the settings app and restart the networking subsystems to fix it, although sometimes I'll even have to reboot the device before it'll work again.

As far as I'm aware no other device on my network is dropping connection, although there are various other phones/tablets and it's not always possible to check them all. My home network is just the generic ISP router, no custom DHCP or DNS servers running such as Pi Hole. I have already tried setting the DNS servers on my phone to use 1.1.1.1 as well as 8.8.8.8 just to make sure it's not a problem with the default DNS setup but this doesn't seem to help.

Can anyone help me track down the source of this issue? I'm not even sure where to start! Thanks a lot!

Edit 24 July 2019: The issue, who had almost disappeared, is now happening repeatedly since the device was upgraded to 3.1.0.

Edit 26 July 2019: The issue has got catastrophically worse since the update to 3.1. I need to reboot the phone about 10 times a day when I am at work. This appears to be related either to loss of mobile network signal, or to wifi networks with multiple access points.

Hi everyone,

I've noticed an odd problem this past couple of weeks, and I'm not really sure how to pinpoint what's causing the problem. I've not changed anything on my home network such as router settings.

I have the phone connected to my home WiFi network, and all is well - however after a random time period (Sometimes it lasts a few hours, sometimes as little as 15 minutes), I'll lose the ability to connect to anything from my device. This not only includes websites, but also things running on my internal network such as my IRC bouncer and Syncthing nodes. The WiFi indicator on Sailfish OS still shows I'm connected to the WiFi, however the web browser simply won't load a website up. Usually I'll try to disconnect and re-connect to the WiFi at which point it'll fail, or tell me that the connectivity is limited.

I have to go into the 'Utilities' part of the settings app and restart the networking subsystems to fix it, although sometimes I'll even have to reboot the device before it'll work again.

As far as I'm aware no other device on my network is dropping connection, although there are various other phones/tablets and it's not always possible to check them all. My home network is just the generic ISP router, no custom DHCP or DNS servers running such as Pi Hole. I have already tried setting the DNS servers on my phone to use 1.1.1.1 as well as 8.8.8.8 just to make sure it's not a problem with the default DNS setup but this doesn't seem to help.

Can anyone help me track down the source of this issue? I'm not even sure where to start! Thanks a lot!

Edit 24 July 2019: The issue, who had almost disappeared, is now happening repeatedly since the device was upgraded to 3.1.0.

Edit 26 July 2019: The issue has got catastrophically worse since the update to 3.1. I need to reboot the phone about 10 times a day when I am at work. This appears to be related either to loss of mobile network signal, or to wifi networks with multiple access points.

Edit 02 January 2020: The issue is still not solved for Xperia X in 3.2.1.20 and the device defacto can't be used in WLAN at home. Since the issue started with replacing my router at home and since the issue doesn't happen with any other router used so far my assumption is that the Xperia X is not able to handle new routers with integrated MIMO / MU-MIMO technology (in this case with variant 4x4). Please follow up in this direction.

@Jolla: Please continue to investigate this issue. It is very annoying to to be forced using mobile data at home instead of WLAN.