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posted 2019-04-17 14:44:54 +0200

Screen stays blank when moving the phone

There are situations where my Jolla 1 would activate a sleeping screen - for example when the alarm goes off or someone calls. My impression was that the motion sensor would activate the screen in these situations. On my XA2, the screen stays blank and I need to press the power button. This usually has a side effect like muting the alarm which I would like to avoid.

In another situation, I managed to take the call but then the screen would blank out again. When I pressed the power button, the screen only activated for a second, which didn't allow me to hang up before it went blank again. After the other side hung up, everything was back to normal.

Does someone have an idea what could be the cause and how I would fix it? The screen is set to blank after 2 minutes and the lock is set to 5 minutes. I'm not sure which other settings are relevant but I only flashed the phone a few days ago, so there should not be much change.

Screen stays blank when moving the phone

There are situations where my Jolla 1 would activate a sleeping screen - for example when the alarm goes off or someone calls. My impression was that the motion sensor would activate the screen in these situations. On my XA2, the screen stays blank and I need to press the power button. This usually has a side effect like muting the alarm which I would like to avoid.

In another situation, I managed to take the call but then the screen would blank out again. When I pressed the power button, the screen only activated for a second, which didn't allow me to hang up before it went blank again. After the other side hung up, everything was back to normal.

Does someone have an idea what could be the cause and how I would fix it? The screen is set to blank after 2 minutes and the lock is set to 5 minutes. I'm not sure which other settings are relevant but I only flashed the phone a few days ago, so there should not be much change.

Duplicate of: https://together.jolla.com/question/193485/any-workaround-for-malfunctioning-proximity-sensor-xa2/