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Ok my phone's stuck after the update and now I'm reading bits and pieces of info here and there "power off/on with volume down" "insert USB cable" "take battery off, volume down, battery on" "when you see Jolla logo, put USB cable on" "telnet port..."..................

I remembe using telnet in....what? 1995? Don't know anything about...Have Windows 7, do I have to install something?

I'm a BIT over average smart phone user. I'm INTERESTED in Jolla. But Now I need "factory reset instructions when phone's stuck FOR DUMMIES" I guess..

anyone?

Ok my phone's stuck after the update and now I'm reading bits and pieces of info here and there "power off/on with volume down" "insert USB cable" "take battery off, volume down, battery on" "when you see Jolla logo, put USB cable on" "telnet port..."..................

I remembe remember using telnet in....what? 1995? Don't know anything about...Have Windows 7, do I have to install something?

I'm a BIT over average smart phone user. I'm INTERESTED in Jolla. But Now I need "factory reset instructions when phone's stuck FOR DUMMIES" I guess..

anyone?

Ok my phone's stuck after the update and now I'm reading bits and pieces of info here and there "power off/on with volume down" "insert USB cable" "take battery off, volume down, battery on" "when you see Jolla logo, put USB cable on" "telnet port..."..................

I remember using telnet in....what? 1995? Don't know anything about...Have about it...Have Windows 7, do I have to install something?

I'm a BIT over average smart phone user. I'm INTERESTED in Jolla. But Now I need "factory reset instructions when phone's stuck FOR DUMMIES" I guess..

anyone?

Ok my phone's stuck after the update and now I'm reading bits and pieces of info here and there "power off/on with volume down" "insert USB cable" "take battery off, volume down, battery on" "when you see Jolla logo, put USB cable on" "telnet port..."..................

I remember using telnet in....what? 1995? Don't know anything about it...Have Windows 7, do I have to install something?

I'm a BIT over average smart phone user. I'm INTERESTED in Jolla. But Now I need "factory reset instructions when phone's stuck FOR DUMMIES" I guess..

anyone?

Ok my phone's stuck after the update and now I'm reading bits and pieces of info here and there "power off/on with volume down" "insert USB cable" "take battery off, volume down, battery on" "when you see Jolla logo, put USB cable on" "telnet port..."..................

I remember using telnet in....what? 1995? Don't know anything about it...Have Windows 7, do I have to install something?

I'm a BIT over average smart phone user. I'm INTERESTED in Jolla. But Now I need "factory reset instructions when phone's stuck FOR DUMMIES" I guess..

anyone?

Ok my phone's stuck after the update and now I'm reading bits and pieces of info here and there "power off/on with volume down" "insert USB cable" "take battery off, volume down, battery on" "when you see Jolla logo, put USB cable on" "telnet port..."..................

I remember using telnet in....what? 1995? Don't know anything about it...Have Windows 7, do I have to install something?

I'm a BIT over average smart phone user. I'm INTERESTED in Jolla. But Now I need "factory reset instructions when phone's stuck FOR DUMMIES" I guess..

anyone?

Ok my phone's stuck after the update and now I'm reading bits and pieces of info here and there "power off/on with volume down" "insert USB cable" "take battery off, volume down, battery on" "when you see Jolla logo, put USB cable on" "telnet port..."..................

I remember using telnet in....what? 1995? Don't know anything about it...Have Windows 7, do I have to install something?

I'm EDIT: There's a BIT over average smart detailed instructions below. I was able to factory reset my phone user. I'm INTERESTED in Jolla. But Now with them. I also did some editing on the instructions so everyone should be able to use them quite easily now. And PLEASE ASK if you need "factory reset instructions when phone's stuck FOR DUMMIES" I guess..

anyone?

(and seriously.......with the lack of support for average users w/ no deeper knowledge of computers/connections/terminals/etc........I can't see how masses could ever find this phone......and yes this is the first time since I bought the phone that I'm seriously considering about returning it)any help/advice.

Ok Yesterday when updating my phone's Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck after the update and now I'm reading bits and pieces of info here and there "power off/on I couldn't do anything with volume down" "insert USB cable" "take battery off, volume down, battery on" "when you see Jolla logo, put USB cable on" "telnet port..."..................it.

I remember using telnet in....what? 1995? Don't know anything about it...Have Windows 7, Now I'm not a linux expert nor do I have know how to install something?hack/code/use developer mode/etc.

EDIT: There's By the help of @ I finally managed, after 3hrs, to reset my phone via telnet.

So there's a detailed instructions below. I was able below for Windows users on how to reset your Jolla to factory reset my phone with them. settings via telnet. I also did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefitfrom this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc.

By mode/etc. Fortunately by the kind help of @ @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's a detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefitfrom benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Aldo Also we really need an option to make some posts sticky. And this should be one of them.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them.them. @rainisto would it be possible?

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

EDIT 2 (November 2014): The guidelines of Jolla Care for using the Recovery Mode are here: https://jolla.zendesk.com/hc/en-us/articles/202208763 – including warnings on using the Recovery Mode with certain Sailfish versions.The Jolla Care guideline guidelines are updated, the answers below are not.

Yesterday when updating my Jolla to latest OS I somehow managed (or there was an error on Jolla's / OpenRepos Warehouse part) to get my phone in a situation, where it was stuck and I couldn't do anything with it.

Now I'm not a linux expert nor do I know how to hack/code/use developer mode/etc. Fortunately by the kind help of @bockersjv I finally managed, after 3hrs, to reset my phone via telnet.

So there's detailed instructions below for Windows/Mac/Linux users on how to reset your Jolla to factory settings via telnet. I did some editing on the instructions so everyone should be able to use them quite easily now. Hopefully others will benefit from this. And PLEASE ASK if you need any help/advice.

EDIT: I changed this to "community wiki". Lets make this as easy to follow and precise as possible. Also we really need an option to make some posts sticky. And this should be one of them. @rainisto would it be possible?

EDIT 2 (November 2014): The guidelines of Jolla Care for using the Recovery Mode are here: https://jolla.zendesk.com/hc/en-us/articles/202208763 – including warnings on using the Recovery Mode with certain Sailfish versions.The Jolla Care guidelines are updated, the answers below are not.