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1 | initial version | posted 2014-02-01 11:16:08 +0200 |
Short version:
I have 192 contacts in my exchange account, only 160 of them are synced to the Jolla.
Long version:
"/usr/bin/contacts-tool list" shows only 160 entries (the same as in the contact app). I found out all the missing contacts on the Jolla are created or modified recently. (In the outlook client it is possible to sort by "changed date".) So it seems the contact sync process stops at some point. Older contacts are synced ok during the initial sync after creating the exchange account on the Jolla. Changes to existing contacts (on the exchange side) as well as new contacts are not synced to the Jolla (after the first initial sync).
Deleting the exchange account on the Jolla and recreate it gives the same result. The same contacts are missing. There is nothing special with this contacts.
Modifying an "old" contact on the exchange (and recreate the exchange account on the Jolla) makes this contact to no longer sync to the Jolla. However another contact (the next one according to change date) is synced in that case (gives still a total of 160 contacts on the device). Is there a limitation of 160 contacts?
Restarting the contact daemon in the console (using "/usr/bin/contactsd --log-console") shows no obvious error messages. Is there anything else to try to debug the problem?
Obviously for most of the Jolla users the contact sync via ActiveSync works ok. For me the problem exists since the initial firmware version. I hoped the problem would be solved with the latest firmware 1.0.3.8. However this is not the case. Syncing of mails and calendar entries works as expected, the problem is only with contacts. ActiveSync with Exchange 2013 is used.
2 | retagged |
Short version:
I have 192 contacts in my exchange account, only 160 of them are synced to the Jolla.
Long version:
"/usr/bin/contacts-tool list" shows only 160 entries (the same as in the contact app). I found out all the missing contacts on the Jolla are created or modified recently. (In the outlook client it is possible to sort by "changed date".) So it seems the contact sync process stops at some point. Older contacts are synced ok during the initial sync after creating the exchange account on the Jolla. Changes to existing contacts (on the exchange side) as well as new contacts are not synced to the Jolla (after the first initial sync).
Deleting the exchange account on the Jolla and recreate it gives the same result. The same contacts are missing. There is nothing special with this contacts.
Modifying an "old" contact on the exchange (and recreate the exchange account on the Jolla) makes this contact to no longer sync to the Jolla. However another contact (the next one according to change date) is synced in that case (gives still a total of 160 contacts on the device). Is there a limitation of 160 contacts?
Restarting the contact daemon in the console (using "/usr/bin/contactsd --log-console") shows no obvious error messages. Is there anything else to try to debug the problem?
Obviously for most of the Jolla users the contact sync via ActiveSync works ok. For me the problem exists since the initial firmware version. I hoped the problem would be solved with the latest firmware 1.0.3.8. However this is not the case. Syncing of mails and calendar entries works as expected, the problem is only with contacts. ActiveSync with Exchange 2013 is used.
Short version:
I have 192 contacts in my exchange account, only 160 of them are synced to the Jolla.
Long version:
"/usr/bin/contacts-tool list" shows only 160 entries (the same as in the contact app). I found out all the missing contacts on the Jolla are created or modified recently. (In the outlook client it is possible to sort by "changed date".) So it seems the contact sync process stops at some point. Older contacts are synced ok during the initial sync after creating the exchange account on the Jolla. Changes to existing contacts (on the exchange side) as well as new contacts are not synced to the Jolla (after the first initial sync).
Deleting the exchange account on the Jolla and recreate it gives the same result. The same contacts are missing. There is nothing special with this contacts.
Modifying an "old" contact on the exchange (and recreate the exchange account on the Jolla) makes this contact to no longer sync to the Jolla. However another contact (the next one according to change date) is synced in that case (gives still a total of 160 contacts on the device). Is there a limitation of 160 contacts?
Restarting the contact daemon in the console (using "/usr/bin/contactsd --log-console") shows no obvious error messages. Is there anything else to try to debug the problem?
Obviously for most of the Jolla users the contact sync via ActiveSync works ok. For me the problem exists since the initial firmware version. I hoped the problem would be solved with the latest firmware 1.0.3.8. However this is not the case. Syncing of mails and calendar entries works as expected, the problem is only with contacts. ActiveSync with Exchange 2013 is used.